Dr. Kim was very friendly, I came in for cleaning and routine check up. There was no wait time, Dr. Kim prepped me and did a routine cleaning. Cleaning was fast and she told me where the stains were and showed it to me using a mirror. She also took pictures and explained to me where the stains were afterwards. She was very thorough and I liked how she took her time to explain what she saw and gave me clear instructions how to floss and take care of my teeth.