Went in to have a crown placed on front tooth. Been there before for a cleaning so I knew what to expect but was still nervous since this was a major appointment. He is extremely personable and is committed to ensuring I knew what was going to happen when it was happening. He was adamant in checking to see if I was comfortable and aware of what he was doing throughout the process. Very thorough and I could tell he didn't see me as 'just another patient' in that I did not feel like he was rushing to move on to his next appointment or anything. Going back next week to have the finishing product put on - surprisingly, looking forward to going to the dentist!