Based on my experience thus far, I would recommend Polished to friends looking for orthodontic treatment. Dr. Wiseman is the first orthodontist that took the time to really explain the reasoning behind the things I didn't like in my alignment and why my non-optimal bite is the way it is. He is very professional and I trust his treatment plan verses other orthodontists who have tried to sell me huge, expensive plans. As with most dentists / doctors / orthodontists offices, I did have to wait in both the office and patient room but it wasn't an offensive wait time and both he and his staff were polite about it and kept me posted on the timing. I'm looking forward to working with Dr. Wiseman and his staff.