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Orthopedic Surgeons and other providers in Miami, FL 33166, 33166

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Orthopedic Surgeon
2601 SW 37th Ave, Miami, FL 33133
Within 7 miles
Orthopedic Surgeon
"This was the first appointment I ever made with ZocDoc. Very simple process to book. However, I called the office the morning of my appointment to ask a simple question before seeing the doctor, and was placed on hold for 28 minutes and 18 seconds. Needless to say, I was already pretty frustrated with this office even before seeing the doctor. Yet, when I met with Dr. Ramirez, he was compassionate, extremely knowledgeable, and super efficient. He is a young, energetic, and modern healthcare professional who really cares about his patients. He took the time to ask me about my symptoms, asked his nurse to take quick x-rays right in his office, and then walked me through both my diagnosis and my treatment plan. I felt so relieved that the multiple issues I've been dealing with are fixable, that I thanked him for his time and for caring so much. But then I realized that he had ABSOLUTELY no idea what I had experienced earlier that morning. I figured that since this is his practice, he would likely appreciate the I told him. He was livid that one of his patients had had to wait almost 30 minutes on the phone, and together, we walked over to his Office Manager and he told her about my experience. I was pleased to hear him tell her that if any of his patients EVER have to wait 30 minutes on the phone, that he would not hesitate to fire the staff member who handled the call so unprofessionally. So, even though I did not have a good impression of Dr. Ramires's practice before my appointment, he completely changed my opinion of his practice due to his compassion, knowledge, and willingness to hear a patient out regarding his experience and the fact that he took immediate action. I will be visiting Dr. Ramirez again in four weeks, and wholeheartedly recommend him to friends and family. I'm proud to call him my doctor."
8200 Southwest 117th Avenue, Miami, FL 33183
Within 9 miles
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