Orthopedic Surgeons in Springlake, Atlanta, GA
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Michael Jonathan York,
A great guy - just felt very comfortable with him and his team. The whole office is great - they made sure to apologize multiple times for running behind - that goes a long way when you are waiting because it shows awareness and concern and respect. I felt good about his diagnosis and plan to address my injury. Highly recomended
Front office staff was very rude and not friendly. An hour and a half before I actually got to see the Doc. Multiple times nurses and PA's would come to my room to let me know it would be "2 more seconds". Not impressed with the customer service side of the business, but I do believe the Doc is knowledgeable and will put together a good plan for my feet and ankle issues.
DONT GO HERE UNLESS YOU WANT TO SPEND THE WHOLE DAY. I scheduled a appoitment through zoc doc for 8:45am. They open at 8am but no one came until 9am, the doctor showed up first. He said his front desk got into a car accident which i understand things come up. I waited in the waiting room until 10:15am, finally the front desk guy came to verify my insurance, i paid my copay and the lady took me to back, she was very sweet! She asked what was wrong i explained she left and i waited for about another 45min for the doctor to show. He came in and just seemed out of it. He wanted to get a MRI done and he said someone will call me to schedule and they scheduled me back for a follow up. The guy for MRI (DAN) never called me. I kept calling the office a few times so they can get a hold of them or at least so i can cancel my appoitment since i didn't have a MRI done so no need to go back, BUT NO BODY EVER ANSWERS! OMG I CALL ALL THE TIME AND IT ALWAYS GO TO VOICEMAIL. THIS OFFICE IS VERY UNPROFFESIONAL. I WOULDN'T RECOMMEND THEM. THE DOCTOR IS GOOD AND KNOWS HIS STUFF HE SEEMS LIKE IT. BUT EVERYTHING ELSE IS HORRIBLE. PLEASE BEAWARE WHEN GOING AND DO NOT GO UNLESS YOU WANT TO SPEND THE WHOLE DAY WAITING AROUND.
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