Dr. Heller was very professional an thorough. I would not say he is friendly, but I would say he's incredibly competent. That said, they always have a packed waiting room, and though the front desk staff is really friendly; they clearly have a problem with over booking. My last appointment was for 11am on a weekday. I checked in at 10:50am, and at about 11:45pm, someone asked me who I was there to see because I didn't have an appointment. After they figured out who I was supposed to see (around noon) I was lead back to a exam room. I proceed to wait there for about 30 minutes, until I was finally seen for my five minute procedure. Long story short: great doctor if you want proficiency instead of friendliness, but not a great practice unless you have a lot of time to kill.
Orthopedic Surgeons in Chicago Lawn, Chicago, IL
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The visit was great. I was treated very well by both the staff and MD, and was happy with the treatment by Dr. Freedberg and his assistant. He provided the treatment necessary for my condition and I will return to him for follow up. Unfortunately, your website did not send my paperwork to the doctor's office as you had stated, and I had to fill out the paperwork again when I got there, delaying my appointment time.
Number 1 the front desk gave me the best customer service that I every had. 2 I was -n and out. 3 Mr. Birie Rode is a very dame good orth, ask me if I would come by yes and a 1000 more times. Thank you.
He addressed my issues and explained them clearly. I will process the information I received today & make my decision.
Dr Summers is an important excellent surgeon. He also has a very fine bedside manner because he listens carefully, answers questions, and gives hope.
I cannot say enough wonderful things about Dr. Evans. He is very kind, personable and humorous which, from my experience, is very hard to find in a specialist. He took his time explaining my condition and I never felt pushed to have surgery, as Dr. Evans laid out other options for me. His entire staff is very knowledgeable and friendly as well. If I ever need an orthopedic surgeon in the future, I will go back to see him.
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