i WAS ABLE TO GET AN APPT THE DAY BEFORE THANKSGIVING AND HE SET ME UP FOR AN MRI ON BLACK FRIDAY AND EVERYONE IN THE OFFICE WAS VERY FRIENDLY AND EFFICIENT. HE TOLD ME WHAT HE THOUGHT WAS WRONG AND WHAT I NEEDED TO DO AND THE MRI CONFIRMED HIS DIAGNOSIS. I AM SO HAPPY THAT I WENT TO HIM EVEN THOUGH HE IS FAR AWAY FROM MY HOUSE.
Orthopedic Surgeons in Mathews, MD
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I had a decent visit with Dr. Postma at Medstar even though the Medstar radiology nurse who checks in patients at x-rays was incredibly rude and unprofessional. Dr. Postma took time to listen to how I injured my knee, made sure to touch and thoroughly check my knee, and asked me questions of the pain level and type. I was a bit thrown off because his picture and actual profile in person doesn't match. He also doesn't have great bedside manners just because he is pretty intimidating and very short in general. I had to ask him more questions to explain more in detail for me.
Dr. Wisbeck was kind, caring, professional and took time to explain everything to me.
There was a very short wait time, I was in with the doctor and had my xrays within an hour. Great service
Explained what he found and was interested in the comments and questions I had
A professional whose experience and candor makes his patients comfortable and secure regardless of the diagnosis.
Visit fine nbut Dr Kessler's office did not receive my info from Zocdoc they were able to fit me in
Dr. Dreese provided very specific information about my condition and all of the possible treatments available. I did however have a big issue with the scheduling dept. and I wish there were a place where I could review them. I had difficulty confirming my appointment and difficulty reaching someone by phone. I had to call 5 times before I got information and the ZocDoc appointment I scheduled online was not recorded in my Medstar profile so it looked as though I had never made it. Medstar needs to improve the methods of scheduling they offer and the lines of communication with the call center. The call center could not see the online appointment I made and had to get someone in the office involved to check on it. There were long hold times on the phone and I was disconnected 2x, requiring me to call back. I also did not receive a phone call prior to my appointment.
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