Comfortable Informative Showed interest in me Answered my questions in a manner I could understand
Orthopedic Surgeons in Round Lake, IL
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After describing to him what my concerns were, him and his staff immediately ordered x-ray and after further review he told me what to do and what medications i needed and to see him in three weeks for an update to my problem.
Very professional. I have seen many orthopedists and I would recommend Dr.Kuo to al
Number 1 the front desk gave me the best customer service that I every had. 2 I was -n and out. 3 Mr. Birie Rode is a very dame good orth, ask me if I would come by yes and a 1000 more times. Thank you.
Dr. Heller was very professional an thorough. I would not say he is friendly, but I would say he's incredibly competent. That said, they always have a packed waiting room, and though the front desk staff is really friendly; they clearly have a problem with over booking. My last appointment was for 11am on a weekday. I checked in at 10:50am, and at about 11:45pm, someone asked me who I was there to see because I didn't have an appointment. After they figured out who I was supposed to see (around noon) I was lead back to a exam room. I proceed to wait there for about 30 minutes, until I was finally seen for my five minute procedure. Long story short: great doctor if you want proficiency instead of friendliness, but not a great practice unless you have a lot of time to kill.
Dr. Bennis was thorough and caring. She really listened to my symptoms and focused on achieving my goals. I was able to get an xray at her office and she went over the results with me right there. I highly recommend her.
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- Achilles Tendon Rupture
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- Orthopedic Follow Up