Orthopedic Surgeons in Soda Creek And M&B, CO
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William Ciccone II,
I had scheduled the appointment as a new patient at 8:20 am and was not seen by the doctor until around 10:10 am. I know as a new patient that it sometimes takes longer to update insurance and input forms but 2 hours without any communication was not acceptable. Dr Ciccone was great once I got to see him but the amount of time it took really took away from the experience.
I had trouble making the appointment with reception. I made three unanswered calls to the office during normal business hours. Ultimately scheduled via ZocDoc but the appointment needed to be rescheduled by reception as the calendars were not in sync. On day of visit staff was helpful, courteous, efficient, and professional. I have seen Dr. Griggs for two injuries in the last three years and I believe he has a practical and careful approach to diagnosing and treating issues that I have presented. He works quickly and effectively while requiring accurate testing and data to provide the best prognosis. I had gone to an unaffiliated urgent care location first for the injury and did not feel confident in their prognosis. Upon visiting Dr. Griggs he provided a more effective prognosis that would ensure a better long-term recovery. He may not have the warmest bedside manner but he is professional and I feel much better knowing I have a great physician if I hurt my hands or fingers.
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