Orthopedic Surgeons in Song, Irving, TX
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Dr. Gengler examined me after asking about my condition. He decided on a plan of recovery and we are now progressing on that plan. I was impressed with Dr. Gengler's level of knowledge as well as his professionalism. I have even referred family and friends to see him, even if it is for a second opinion.
Scott Allan Hrnack,
Dr Hrnack has a "bedside manner" even though he is in the exam room, not a hospital room. He listens to all you say, makes copious notes, asks pertinent questions, and generally puts the patient at ease! Wouldn't switch doctors even if there was no charge!!
Dr. K was excellent and one of the best doctors that I have interacted with. Unfortunately, the support staff were not nearly as friendly. I cam in with a complaint of shoulder and knee pain. The initial nurse told me to pick which one I would like to have evaluated. I responded by saying that it is an unusual practice to ask a patient to pick one injury to have the doctor evaluate. The nurse did not budge and stated that it was a SOP for the clinic. I would like to reiterate that Dr. K was extremely professional and I left the visit well informed, but being forced to pick one joint evaluated per visit makes me feel like I am being forced to pay for 2 visits instead of 1.
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