I went in to have some cavities filled. I've had very bad experiences in the past with doctors not giving me the Novacain correctly, meaning I was in extreme pain during the procedure. I expressed this concern to Dr. Whittemore who took it very seriously. He checked in with me several times during the procedure, and even took the time to explain to me why I most likely had a poor experience in the past. At one point I did feel the drill, and he promptly stopped, applied more Novacain, and proceeded with no more pain. It was honestly as good of an experience as one could expect from having a cavity filled.