Considering the reason was not so great...Dr and staff worked very hard to make experience good. The follow-up instructions were clear and helpful. Super kind and understanding of financial and physical resistance to dentist and staff works to calm both. Dr. George is an absolute professional and perfectionist as well. My whole family has been at this office for years. What I like especially is that Dr George never stops innovation. He stays current on dental trends and is not afraid to make investments to better serve his patients. I love this place!!