GWH-Cigna (formerly Great West Healthcare) Pediatricians Near You
Need to make a pediatrician appointment this week? Use Zocdoc to find pediatricians near you who take GWH-Cigna (formerly Great West Healthcare) insurance. It’s simple, secure and free.
Michael H. Leonidov,
I liked the doctor very much, but had issues with the appointment process. I made my appointment on ZocDoc, which was confirmed. However, the doctor's office called me a couple of days later to say that they needed to change the time by 45 minutes. I filled out the forms online, as suggested so as to save time. However, once I got to the doctor's office, they had another entire set of forms, asking the same questions. These aren't deal breakers, just inconveniences. However, I question the point of making an appointment and filling out everything online if none of that is "honored" by the office.
Dr. Portela is AMAZING! She's incredibly patient, thoughtful, and thorough, especially during tricky or sensitive diagnostic procedures. I felt like she really listened to all of my concerns and took her time in a way I haven't previously experienced since ... well, possibly ever. The follow-up to my appointment was multi-faceted and somewhat complex, so she explained in detail what specific steps needed to happen in what order and made sure I left with copies of everything. I would give her ten stars out of five if I could.
Mirela L. Mircea,
She was great! I was a new patient and she made me feel so comfortable to talk to her. She was patient and made sure I got to cover all my questions/ concerns. Everyone in the office was nice.
Solid visit, but the girl at the front desk didn't acknowledge me once I checked in (as she was eating). She never looked over at me or spoke while I waited, so I approached her 10 mins after my appointment time to ask for an update and see what's going on. She then said she was on her lunch break. She must have better customer service if she is the first face that patients see once they arrive.
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