Took my newborn son Levi in for his pediatric appt, and I was happy when I walked out! He listened to everything we had to say, he checked my son out fully and prescribed medicine for what my son needed. The only thing that I was a little frustrated with was that they were supposed to call in my son's prescription to the pharmacy right away, but they didn't. The pharmacist even called the doctor's office to ask about the prescription but everyone had went on lunch. The prescription didn't end up getting called in until about 2-3 hours after my son's appt was over. Other than that, I have no complaints.