Pediatricians in Rogers Park, Chicago, IL
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The doctor was great. He was very nice and knowledgeable. He explained my condition to me well. Also, he really listened to everything I was telling him and made a judgement based on all the context and it all seemed rooted in common sense. However, I did not like the rest of the experience. The wait to be seen was substantially longer than anywhere else I've been. After the initial screening questions, I waited for another 30 minutes in a small hallway. A woman who was very sick was sat next to me. This made me nervous because I don't know how contagious she was and if I contracted what she had, it would be very problematic given what I was there for. Generally, at doctor's offices, they just put you in a room after they call you back and you wait there. That is a better system because presumable the room has been cleaned and you aren't just in a small unclean hallway in close proximity to other patients. Also, afterwards, a nurse wanted to collect samples that seemed unrelated to why I was there. I'm not sure if she had me confused with another patient. When asked her what was going on, she seemed angry with me and said she didn't know anything other than the fact that she was supposed to collect samples. Being a medical professional, I would think she should take a little more interest. In general, the staff here seemed a little unprofessional. When the nurse was asking me the basic questions, she was complaining a little about how tired she was and how it's been a long day. While waiting I could hear the nurses complain about patients and how much work they had to do. Everything was a little weird with no one was really empowered to help. I'm going to go find another doctor but I'm out the money for this visit, so this visit wasn't very helpful.
Dr. Spangenberg is my favorite doctor I’ve ever visited! She has such a warm, inviting personality and she is extremely easy to talk with. I’d be embarrassed to talk about certain things with other doctors, but I didn’t feel judged or intimidated at all! I’m actually looking forward to establishing a wellness/preventative health routine with her and I am so grateful to have found her at this point in my life!
I was very pleased. The visit was a "new patient"/annual check up. Dr. Gill listened to my concerns about my health and offered insights for me to stay healthy and improve areas that need improvement (e.g. increase my exercise routine and modify my diet to lower my slightly elevated cholesterol count, stretch regularly and monitor posture to avoid back pain issues, etc). Since the Loyola system is able to access my health records from my previous medical group, Dr. Gill was able to check on the state of past "issues" and update my records. I imagine he's a very good pediatrician (one of his special areas), because he has an excellent bedside manner; easy to talk to, good listener. My stated goal to Dr. Gill was to find a doctor who I could rely on for preventive advice and obviously accurate diagnosis and treatment when necessary. The other folks working here we're also very friendly, professional, and accommodating.
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