She's a very good doctor, but she is unreliable and takes personal calls while you are in the exam room. She is supposed to come into the office by 10a.m. She is rarely, if ever, there even close to 10a.m. The people at the front desk say she is "stuck in traffic" every time. She does not take appointments; it is a first come first serve kind of place. The front desk is very nice and the physical therapists are very sweet and helpful. Dr. Bayner has really helped with my back and neck pain. If I could change one thing it would be her unreliability....other that that she is a great doctor.