The wait for my appointment was too long -- it was very frustrating. There was also an old guy in there who was yelling angrily, multiple times, in a foreign language -- eventually, they took him into the back, and apologized to me, but it made the wait for my visit extremely stressful. On the other hand, once I met with the doctor, he was amazing. He's very bright, and has a thorough understanding of human physiology (we actually ended up talking extensively about nutrition, although it was unrelated to my specific complaint). I'll definitely visit him again for more custom orthotics as needed!