Best experience I've had in a Dr. office ever! And I mean literally, not figuratively.
The office's use of technology for patient scheduling and intake is exceptionally well-executed. Searched for podiatrists in my zip code online and arrived at ZocDoc. Selected Dr. Hollander based on his high review rating, but also the fact that he takes my insurance. Used the easy online appointment scheduling tool, recieved an appropriate amount email/text appointment reminders, and was even offered the ability to complete all of my new patient forms online ahead of time (is there anything worse than having to fill out the reams of forms you normally have to do as a new patient!?!?!).
Staff was delightful. ALL were upbeat, kind, authentic, and thoroughly professional from front desk to nurse to xray tech - his staff clearly like what they do and where they do and it shows.
Bonus points for in-office x-ray machine - total pain when you have to go somewhere else - and 'patient gift/info bag.'
I sought a second opinion on a previous diagnosis. Dr. Hollander was all of things you wish every doctor you visit would be: PROMPT/ON-TIME, patient, kind, an excellent listener, and educator - plus he's got a good sense of humor.
He didn't just re-confirm my diagnose, he thoroughly explained what was occurring using a foot model and illustrations. He then offered a common sense solution and even provided a list of recommended shoes by activity AND where they could be purchased locally!!! I know... right!? What more could you want?
In and out in under an hour. Excellent experience - Kudos Dr. Hollander and Team!