I arrived on time for my appointment. I had to spend fifteen minutes filling out paperwork which could have been emailed to me prior to the visit. When I sat in the hygienist's chair, she told me we were behind. She proceeded to ask me questions about my oral health. When I mentioned my teeth were sometimes sensitive to hot and cold, she tried to sell me medicated toothpaste. When I told her my gums had begun receding, she tried to sell me an electric toothbrush. After cleaning my teeth, she tried to sell me an antibacterial irrigation treatment for my gums. During the cleaning, she found the pockets on my lower right jaw were deeper than normal. She diagnosed me with periodontal infection and recommended a fairly invasive planing and root scraping procedure. I have never had a dental problem in my life, so this was a little alarming. I told her I'd like to wait before agreeing to such a procedure, and she seemed offended. I had my x-rays taken by the dental assistant, who was quite pleasant. Then, I met the doctor who reiterated the severity of my diagnosis, but who was less pushy about treatment. She recommended I see her again in three months for a follow up.
All-in-all they did an okay job cleaning my teeth, but I didn't enjoy sitting through several sales pitches and a lecture of irresponsibility.