Doctors in Emerson Hill, Staten Island, NY
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Being that I am a new pt there I can not fully rate the MD. However he was really nice, caring, informative and professional. One of the front staff/MA was very unprofessional. During my procedure she was on the phone the whole time while assisting me. I find that to be very unprofessional anywhere let alone a medical office. Overall I rate thus far 3stars.
Dr. Butt is very personable, and made me feel at ease in our general consultation. I would highly recommend him to anyone for his professionalism and efficiency of our appointment. There was some sort of mix-up with my appointment through ZocDoc, which I made for 12pm, as I was informed upon arrival that the doctor would not be in until at least 1pm. I left my number and was told I would get a call. I was unable to take the call when it arrived just before 1pm, but no message was left. My office is very close to 55 Greene, so I went to the front desk, and was told that I was supposed to be coming closer to 2:00pm. A nurse took my vitals when I arrived, and I waited about 45 minutes to be seen. However, the appointment progressed very quickly once I was in the room.
Overall, a very pleasant experience. Dr. Mittal and her staff are professional and warm. My one issue is with wait time. I had a full physical, and I waited 30 minutes to see a nurse, and overall about an hour to see the doctor. Without the wait time, I'd give 5 stars.
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