Doctors in White City, IL
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Angela and her assistant were great. The receptionists, however, need a course in professionalism. They are employed by the hospital group, however, not Angela herself. The receptionists wouldn't go out of their way to do their job. They were cursing and speaking poorly of their office manager. A patient came in with a question, and as soon as she left, the three receptionist started talking poorly about the patient. This was all at my first appointment before I was even seen and in the presence of several patients. If it hadn't been for Angela's and her assistant's professionalism, I never would have gone back.
Dr. Tribune-Brown has been my primary care physician for over 10 years, she is patient, kind, manages your health issues appropriately and responds to your needs. Would not trade her for another!
The office staff was very helpful and very friendly. Dr Rugen was straightforward, attentive and a good listener. Her manner was as it should be, in my opinion, on the warm side of businesslike.
I've seen Hollie three times since she started practicing in the area. I like her alot. She's personable and I feel very comfortable with her. She never leaves me waiting and I leave feeling that my questions were answered. I don't have any health issues that are uncontrolled, so my visits have been mostly check-ups and follow-ups. Good experiences so far and no complaints!
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