Anthem Blue Cross Blue Shield Doctors in Woodside Plaza, Redwood City, CA
Need to make a primary care doctor appointment this week? Use Zocdoc to find doctors in Woodside Plaza, Redwood City who take Anthem Blue Cross Blue Shield insurance. It’s simple, secure and free.
I think the two nurses/assistants need to get up to speed with the way Dr. Gandhi wants her office run because it showed a little when she had to tell them every little step at check in.
1. I had checked in online, though they still asked me for all the details. Whereas on Zocdoc they have mentioned that they accept online check-ins. 2. In spite of taking an appointment, I had to wait for more than 1 hour. But otherwise, no issues.
I would have given 5 star but front office sucks! No coordination between website info I provided vs what they had and no coordination among themeslevs., Asked my insurance card copy 3 times even I submitted on web, Two different people checked me twice. All questions were asked twice. Too much time wasted in the front office. 2 min works took 30 mins. Once I am inside, Nurse and Dr were awesome. Dr took time to understand the issue, guide me properly, very friendly and very knowledgeable. The nurse was very friendly and smiling all the time.
She's a good doctor, I can tell she listens well and she has your best interest in her diagnosis
Their office is very modernized with the iPads for checking in. The wait wasn’t long, and Ms. Candice herself was very professional and tending to my problems.
I at first was not happy with me having to wait 45 minutes when it came to seeing Dr. Cheng even though I filled out paperwork online and was on time I did express my dislike in waiting but she apologized right away and won me over with how swift, to the point and knowledgeable she is. I felt completely comfortable with her and will be back as she brought up somethings that I have had issues with but never seem to find a doctor that can help address these issues.
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