Do Not Sell My Personal Information
OPT-OUT OF THE SALE OF PERSONAL INFORMATION
Zocdoc is committed to protecting the privacy rights of our users, and as such Zocdoc does not sell your personal information.
In order to help us improve our products, aggregate statistics, or to allow us to market our services to potential users, we may transfer some of your data, including IP addresses or device IDs, to third-party business partners and service providers. Under the California Consumer Privacy Act (“CCPA”), effective January 1, 2020 some of these ordinary data transfers to third parties could constitute a sale.
Under the CCPA, California residents have the right to opt-out of the sale of their personal information. Although we do not sell our users’ personal information, we are enabling all users to opt-out of the transfers of such data where those transfers may be considered sales under the CCPA. If you have a Zocdoc account and you would like to opt-out, click here.
If you do not have a Zocdoc account, you can opt-out of certain transfers of your IP address, device ID, or other forms of browsing data where such transfers may be considered sales under the CCPA. Click the check box below to opt-out for this current browsing session.
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For more information regarding what data we collect and how it may be used, please see our PRIVACY POLICY.
REQUEST DATA ACCESS
Zocdoc users have the right to request access to their personal information collected within the last 12 months. If you would like to export your Zocdoc data, please go to https://www.zocdoc.com/privacy-settings to log in and submit a request.
In order to verify your identity, you will need to complete a two-step verification process by logging in and entering a PIN code sent to the mobile device associated with your account. After Zocdoc verifies your identity, you will be sent a link to download your data in a readable format via a secure transfer. This may take up to 45 days, so we’ll be sure to email you as soon as your data is ready to be downloaded.
REQUEST DATA DELETION
As a Zocdoc user, you have the right to request the permanent deletion of your personal information. Please note, deleting your personal information will automatically and permanently delete your Zocdoc account. If your account is deleted, all information will be permanently deleted. This deletion cannot be reversed. If you decide to open a new account with Zocdoc, your historical data will not be accessible.
If you would like to retain any of the information in your account, you can request access to your Zocdoc data prior to deleting your account.
If you would like to request the deletion of your personal information and your Zocdoc account, please go to https://www.zocdoc.com/privacy-settings to log in and submit a request.
Zocdoc may retain some of your personal information as provided for in Section 1798.105 of the CCPA.
EXCEPTIONS AND EXEMPTIONS UNDER THE CCPA
Rights provided by the CCPA are subject to certain exemptions and exceptions, as specified in the applicable statutes and/or associated regulations issued by California’s Office of the Attorney General. As a business and service provider, Zocdoc may retain some of your personal or account data as provided for in CCPA Section 1798.105. Additionally, Zocdoc may be unable to fulfill your request if we cannot verify your identity to the standard the law and applicable regulations require. Please ensure your desktop, mobile device, and browser are updated to the most recent operating system or release. If your device is out of date, some functionality may not be available.