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Dr. Alicia R. Carter's practice is devoted to the non-operative management of various orthopedic conditions, including neck and back pain, sports injuries, performing arts injuries and osteoarthritis. After a comprehensive evaluation, patients will receive a treatment plan consisting of activity modification, therapeutic exercise, medications and/or injection procedures. Alternative/Complimentary treatments are sometimes recommended when appropriate. Dr. Carter strongly believes that prevention is the best treatment and therefore, a significant part of the treatment plan will also focus on injury prevention.
The office visit experience is unique in offering personalized concierge-type services. Wait time for consultations and procedures is minimal and can often be performed on the same, or next, day in a comfortable, quiet, professional office atmosphere. Appointments are scheduled to allow Dr. Carter ample time to fully understand the symptoms her patients are experiencing. The office is equipped with diagnostic ultrasound, fluoroscopy (video x-ray) and electrodiagnostic equipment for same-day diagnosis and treatment. Dr. Carter is always available for her patients via phone, email or pager.
Her clientele include college and professional athletes, Broadway performers, professional dancers, musicians and weekend warriors. Many physicians and other health professionals seek her care for their own orthopedic conditions.
Verified Patient Reviews
Dr. Carter is great! Very down to earth, and personable, she took the time to go over every detail of my injury, and put together the full picture of my condition and how to handle it. She immediately set me up with x-rays, as well as a physical therapist (who shares the office with her, and consults with her regularly - such a great setup!), and gave me other general advice on some things to do/change in the meantime. It was such a pleasant difference from many doctor's offices where you feel rushed in and out - I left feeling very attended to, and cared for!
She truly work with you..
Let me start by saying that I really liked Dr. Carter personally. My negative review is regarding some of her office personnel and the office "procedures" from which they refuse to deviate for any reason. I injured my knee and could not get in to see my regular sports medicine doctor, so booked an appointment with Dr. Carter because her office is close to mine. The appointment was on 2/11, and everything went smoothly. I scheduled an MRI and an X-Ray with the facility she recommended for 2/17. On 2/16, I noticed that the insurance claim for my 2/11 appointment had not yet been processed. Because of my insurance deductible, I wanted the claim processed prior to my 2/17 MRI. I called the office and they said that because of "procedure" they could not process the claim until they got the go ahead from the doctor, which would not be until 2/17. In the afternoon of 2/17 (today) I got a call back, during which I was told that they would process the claim only if I handed over the entire deductible amount up front (another "procedure"). I asked my insurance company about the upfront deductible requirement, and they advised that although it is technically legal for doctors to do this, they (the insurance company) kindly ask doctors to submit claims FIRST, then bill. Furthermore, because Dr. Carter's office processed the claim so extraordinarily late, I may have to dole out double deductibles because the MRI center will not see that it has already been met. This means I will be worrying about tracking down two separate refund amounts over the next 15 days it takes the insurance company to process the claims. Overall, completely unacceptable level of service. It's a shame because Dr. Carter seems like a smart, nice, very knowledgeable doctor, but the office is a total joke.
Dr. Carter is a highly intelligent, compassionate, doctor who is an active listener and exceptionally thorough.
Dr. Carter and her staff are professional and friendly. She explains everything in detail. She explained my options and provided me reading materials. Her office is equipped with xray machines which is a positive also. I was very comfortable with the experience and will continue with treatments.
so far so good..she told me things I didn't hear from others chiro. doc.she was more in detail with info.i needed that and she didn't RUSH... WHICH IS SO IMPORTANT..SO I GIVE HER A 5
My visit was as pleasant as I could have hoped. The staff was friendly, the doctor was running on time and took the time to listen and check thoroughly.
Great Doctor. Took her time to listen to me, and I talk a lot and not very clearly. Had a plan to improve my posture and treat my hurt knee. Looking forward to start physical therapy.
Very caring doctor. Excellent staff as well.
Very professional, caring, highly recommended, I was very satisfied
I felt very comfortable with Dr. Carter. She was highly attentive, even guiding me to understand my condition. She is very serious about her practice and I felt she was very serious about me as a patient.
Very thorough and helpful. Took her time. Really appreciate the help. Made things really easy for me.
Kind and professional .
Very patient, kind, informative, and helpful! Great doctor and staff!
Dr. Carter is very professional and competent. She is also very down to earth and easy to talk to.
Excellent and patient doctor.
Very good at what she does explained to me what my condition was and why I was having pain deff recommend to other very professional
Very thorough, explanatory, and professional. I felt well-informed at the close of my appointment and not rushed. I look forward to beginning my physical therapy here and follow-up visits. Thanks!
Seems very knowledgeable about her craft. Office staff were good. Not what I expected.
Dr. Carter was great. Really spent the time to understand what was going on with my back and has x-ray equipment in her office, so it was so much faster getting diagnosed. Great PT in her practice as well.
Dr Carter is professional, friendly, and gives pragmatic advice. Dr Carter's office staff are equally friendly and willing to help. The office has called me on several occasions after hours in order to give me immediate information and to confirm appointments. Dr Carter does not keep you waiting. She once called me during the evening of a work night to inform me of my MRI results. Instead of waiting to tell me the following morning, Dr Carter spoke to me as soon as she could. You can tell that Dr Carter and her staff treat patients like customers. Thumbs up all around.
Dr. Carter is thorough, professional and personally warm. She took the time to ask many questions and listen carefully, her examination was careful and complete and her diagnosis, follow-up testing recommendations and treatment advice were perfectly clear.
I think dr. Carter is excellent.
Dr.Carter was very professional and gave me a complete and full examination to understand my problem.The office staff was extremely competent with insurance and necessary appointments appointments.The ofice was beautiful
Very thorough. Very detail oriented. Really seems to know her stuff. And very pleasant to deal with as well.
Very helpful and knowledgable. Helped me get an MRI at a reasonable price because I was uninsured. Gave me exercises to help with weaknesses. Called me right away with the results from my MRI because she knew I was nervous about the results. Her advice led me to a speedy recovery.
Dr. Carter was extremely thorough and genuinely wanted to understand everything that was happening. She asked lots of questions, performed a thorough examination, called my doctors for additional records and rendered a very thoughtful opinion on my diagnosis. She then laid out for me some of the options that were available for treating me. Dr. Carter showed me the exercises in the program she recommended and gave me worksheets for reminders at home. Dr. Carter performed two spinal injections at the time of my visit which seemed to target the exact locations where my symptoms were most severe. I would Highly recommend Dr. Carter!