Very polite doctor and staff, however they have invested in a lot of expensive equipment, my take is that they are working hard to pay for it. I was in for a routine cleaning, and after an hour of x-rays and consultations with the staff (5 min with the doctor), I met with a "Patient Coordinator" that tried to sell me on an expensive laser treatment for my gums. I expect "car sales" type pressure at a dealership, but not when I'm just trying to get a cleaning. Once declined, it felt like they couldn't get me out of there fast enough. I did get a cleaning, but it was hurried. I'm sure if you want to finance major dental work, this may be a great place, but not for me.