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Prosthodontists and Other Doctors in Port Jefferson, NY, 11777 | EmblemHealth - HIP Medicaid Dental

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13114 Rockaway Boulevard
South Ozone Park, NY 11420
Within 45 miles
There should be a category for rating the office staff. I rate my experience with the front office staff a single star! I called the office two days prior to the visit to confirm insurance coverage for the services and submitted the registration documents via Zocdoc to spare my family the time and hassle of doing so upon arrival. In spite all this preparation, my family was informed at their appointment of having no coverage. My husband was forced to pay out of pocket before seeing the dentist. The office personnel was rude to me on a conference call with the insurance carrier and lied that she was told by the insurance carrier when she called that morning that there was no coverage. There was no record of her call on the date of the appointment, but the records showed that the dental office called two days prior and received verification of coverage. I refused to show up for my personal appointment, though my husband and son went through with theirs. They rated the experience with the professional as excellent, therefore, I gave those ratings. But, when it comes to the preparedness and professionalism of the office staff, there is much to be desired. The pre-filled forms that I submitted were no where to be found; a file was apparently not made beforehand, or, even if it were made, the office manager failed to leave in with her staff. It is a shame that the practice has to suffer because the people who are entrusted with its management have not the slightest idea about how to run an efficient operation, or treat patients with some bit of dignity.
2135 Mill Avenue
Brooklyn, NY 11234
Within 50 miles