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Find Best Prosthodontists in San Francisco, CA, 94102 | Empire Blue Cross Blue Shield - PPO

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"I ended up picking this dentist due to the yelp reviews. They are as everyone says: extremely friendly, smiles everywhere, and extremely efficient. When I first called to scheduled the appointment, the office was closed and come to find out the Dr. Chang closed the office for a couple of days so everyone could go to a continuing education class (this is a one dentist establishment ! which I love!). Their office is simple but done very comfortably and neat. The receptionist, Tanya, is very friendly and takes the time to explain the specific forms, the reasons for the forms, and how my insurance worked. While filling the forms out there were one other patient waiting. I was very surprise how quickly they received him and had him in the back since they just open literally 5 minutes before 9 am. My own wait was short, a mere couple of minutes, before Gladys called for me. Gladys explained at the very beginning what she will be doing with me and during each process (x-rays, measurements, cleaning, etc) she talks me through each step and what she's looking for (good or bad). My dentists in the past would do the cleaning after the exam but at Laurel Dental, they did everything prior to the doctor coming in which I really like and you would think that would be more common since you'd be "fresh and clean" for the dentist. Gladys is great even with me pestering her about whitening information. She provided me with her experience, cost, what insurance covers and why certain things aren't, and told me the pros and cons of their two options. Dr. Chang was friendly, along with her staff. I was a little surprise she examined the x-ray results in her office rather with me considering how her staff talked me through everything. I was in their office a total of 90 minutes. But during that short time, she checked my mandible for issues, did an oral cancer check, and of course checked my teeth (again, the only dentist I've ever had to do all those check!). Overall, I'm extremely happy with my experience and glad I went to this office! "
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