I understand why some people were not happy with their experience. I filled out a bunch of surveys and forms and when I sat down with the doctor he immediately told me what I had. No he did not listen to me very well, just asked me questions and did jump in on things I was saying. I'm not sure I was diagnosed correctly but the medications and therapy he has prescribed do seem to help. He does seem to care and is a nice guy, don't expect to be there more than 20 minutes.