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Psychologists and other providers in Harlem, New York, NY, 10027 | HIP - HIP Prime HMO

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"On the whole, Dr.Reyes herself was very sweet. I had an intake appointment with her. She asked me a series of questions which she read off of her computer. Otherwise she wasn't very talkative. I volunteered information about myself because I was worried that she wouldn't clearly understand the full scope of my issues since I had not sent over medical forms from my previous psychiatrist. She sees A LOT of patients, both with and without appointments (although if you don't have an appointment your wait may be up to 6 hours!!!), and therefore I didn't get a feeling of her really getting to know me or trying to fully understand my problems. The fact that she sees a ridiculous amount of patients may have exacerbated that feeling. However, that is a matter of bias and perhaps you won't feel the same way. As for the office itself, it is in horrible condition. Pretty sketchy neighborhood and the inside of the office is not really any better. The wait is CRAZY if you don't have an appointment (like I said, you could be there for 6 hours if you don't have one), and even if you do have an appointment it'll still be no less than 50 minutes. You initially wait in the general waiting room, and then are taken back to an even dingier waiting room where you wait for specifically for Dr.Reyes herself. The receptionist is really stressed out with the amount of angry patients growing restless in the waiting room. He privately told me that booking an appointment for Sunday morning is the way to go and that you'd be seen right away. So personally, I won't be going back to see Dr.Reyes, although I would recommend her to anyone who doesn't have problems with any of the above. Best of luck!"
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