{"id":18553,"date":"2025-03-12T10:11:18","date_gmt":"2025-03-12T15:11:18","guid":{"rendered":"https:\/\/www.zocdoc.com\/resources\/?post_type=case-studies_pt&p=18553"},"modified":"2025-03-12T10:11:18","modified_gmt":"2025-03-12T15:11:18","slug":"how-midland-riverside-orthopedics-is-transforming-care-with-zocdoc","status":"publish","type":"case-studies_pt","link":"https:\/\/www.zocdoc.com\/resources\/case-studies\/how-midland-riverside-orthopedics-is-transforming-care-with-zocdoc\/","title":{"rendered":"How Midland Riverside Orthopedics is Transforming Care With Zocdoc"},"content":{"rendered":"

Midland Riverside Orthopedics is transforming how patients access high-quality orthopedic care. With a focus on delivering personalized treatment plans and preventive care, they foster lifelong well-being for patients across South Chicago and the South and Western Suburbs.<\/span><\/p>\n

Zocdoc, the leading healthcare marketplace, connects millions of patients with in-network doctors, making it simple for patients to find and book appointments. Since partnering with Zocdoc, Midland Riverside Orthopedics has streamlined patient access and enhanced the overall patient experience, aligning with their mission to deliver best-in-class musculoskeletal care.<\/span><\/p>\n

A shared mission to enhance patient access and care<\/h2>\n

At Midland Riverside Orthopedics, the mission is clear: deliver compassionate, high-quality orthopedic care that\u2019s tailored to every patient\u2019s unique needs. By bringing together dedicated providers and embracing innovation, they ensure every patient receives a personalized, high-standard treatment plan. This commitment to patient-focused care drives their vision to continuously advance the field of orthopedics.<\/span><\/p>\n

Since January 2016, Midland Riverside Orthopedics has partnered with Zocdoc to improve patient access and appointment scheduling. In September 2024, their second location joined the platform after recognizing the benefits it provided for patients. Together, the practices have seen 121% growth in Zocdoc bookings YoY. This collaboration has been instrumental, they note, in enhancing patient access and streamlining the appointment booking process.<\/span><\/p>\n

Meeting patients\u2019 evolving needs<\/h2>\n

Zocdoc has enabled Midland Riverside Orthopedics to fulfill their mission of providing timely, high-quality care. In fact, speed to care is a crucial factor for patients when selecting orthopedic providers. In 2024, roughly half of all Zocdoc orthopedic bookings were made for appointments within 4 days and 20% were for appointments within one day \u2014 far sooner than the national average wait time of 16.9 days.*<\/span><\/p>\n

By allowing patients to easily search for providers, read reviews, and book appointments directly, Zocdoc empowers patients to take control of their healthcare journeys.<\/span><\/p>\n

In 2024, two notable trends emerged:<\/span><\/p>\n