{"id":17905,"date":"2023-12-18T16:37:11","date_gmt":"2023-12-18T21:37:11","guid":{"rendered":"https:\/\/www.zocdoc.com\/resources\/?p=17905"},"modified":"2024-05-29T13:01:04","modified_gmt":"2024-05-29T18:01:04","slug":"when-do-patients-want-to-see-the-doctor","status":"publish","type":"post","link":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/when-do-patients-want-to-see-the-doctor\/","title":{"rendered":"When Do Patients Want to See The Doctor?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Each month, millions of people visit Zocdoc.com or use our free mobile app to search for quality healthcare providers. This means that every minute, patients are telling us with their clicks what they want when it comes to their care \u2013\u2013 and when they want it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Zocdoc, we have the privilege of receiving this feedback from patients each day. From the year\u2019s busiest booking day to the most popular appointment times, here\u2019s a look at when patients wanted to see providers in 2023.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Busiest booking day of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Tuesday, January 3<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Patients booked 41% more appointments on January 3 \u2014 the first non-holiday weekday of the New Year \u2014 than the average number of bookings made on Tuesdays in 2023.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Among the top-booked visit reasons for that day were:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Annual physical\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pap smear<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Illness\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dermatology consultation<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Busiest appointment day of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Monday, January 30<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">This day saw 13% more appointments scheduled vs. the average Monday in 2023.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Least busy appointment day of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Sunday, January 1<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">New Year&#8217;s Day had nearly 70% fewer appointments than the average Sunday in 2023.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Busiest appointment week of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Week of January 9<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Patients started off 2023 with health on their minds, booking 10% more appointments scheduled for the week of January 9 vs. the average week.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Least busy appointment week of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Week of Independence Day<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Holidays weeks saw lower appointment volumes: The July 4th week had 20% fewer appointments than usual, Labor Day week had 13% fewer and Memorial Day week had 11% fewer.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Busiest appointment month of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">March<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Even after a strong &#8220;New Year, New You&#8221; start to the year, March was ultimately the top month overall for appointments, with 7% more appointments scheduled vs. the average month.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Least busy appointment months of 2023<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">April, September and February<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">These were the 3 months with the lowest appointment volume, due in part to holidays and the shortness of the month relative to 31-day months.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">After-hours bookings<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Roughly half of all appointments were booked after hours, between 5 p.m. and 9 a.m., when doctors\u2019 offices are typically closed.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17907\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor.png\" alt=\"\" width=\"1692\" height=\"1254\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor.png 1692w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor-300x222.png 300w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor-1024x759.png 1024w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor-768x569.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/01.-Article_When-do-patients-want-to-see-the-doctor-1536x1138.png 1536w\" sizes=\"auto, (max-width: 1692px) 100vw, 1692px\" \/><\/span><span style=\"font-weight: 400;\">Compared to the average, appointments to see podiatrists, chiropractors and urgent care were the most likely to be booked after hours.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Most popular appointment time slots<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Overall, 10 a.m. was the most popular time of day for an appointment, followed closely by 2 p.m., 11 a.m., 1 p.m. and 3 p.m.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17909\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor.png\" alt=\"\" width=\"1692\" height=\"1966\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor.png 1692w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor-258x300.png 258w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor-881x1024.png 881w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor-768x892.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/02.-Article_When-do-patients-want-to-see-the-doctor-1322x1536.png 1322w\" sizes=\"auto, (max-width: 1692px) 100vw, 1692px\" \/><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Most popular appointment days<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Earlier weekdays were the most popular days for an appointment, with popularity dropping off on Friday and into the weekend.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17908\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor.png\" alt=\"\" width=\"1692\" height=\"1966\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor.png 1692w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor-258x300.png 258w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor-881x1024.png 881w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor-768x892.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2023\/12\/03.-Article_When-do-patients-want-to-see-the-doctor-1322x1536.png 1322w\" sizes=\"auto, (max-width: 1692px) 100vw, 1692px\" \/><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Most canceled appointment slots<\/span><\/h2>\n<p><em><span style=\"font-weight: 400;\">Cancellations were highest for appointments scheduled for the weekend.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Sunday appointments were the most canceled of any day, with a cancellation rate 15% above the average, followed by Saturday appointments, at 7% above average.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">During the work week, patients dropped out more as the day went on.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Cancellation rates were below average before 4 p.m. each day aside from Fridays, where rates crept up after noon heading into the weekend. These grew to more than 10% above average from 6 p.m. to 8 p.m.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Near-term bookers were more likely to honor their scheduled visits.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">With every 24 hours that passed between a booking and the appointment (up to 6 days after a booking), patients were an average of 4% less likely to make it to that scheduled visit.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Gender and age<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Female patients were less likely to attend their scheduled appointments than their male counterparts. Women canceled at an 18% higher average rate and rescheduled at a 19% higher average rate than men.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Older patients were more likely to honor their scheduled visits. With each successive younger generation, patients were an average 6% less likely to attend their appointment.<\/span><\/p>\n<p>Get to know these patients firsthand by listing your practice on Zocdoc today.\u00a0<a href=\"https:\/\/www.zocdoc.com\/about\/enterprise\/?utm_medium=organicpro&amp;utm_source=TheScript&amp;utm_campaign=TheScript\">Consult with an enterprise sales representative<\/a>\u00a0to learn more about how Zocdoc can grow your business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Each month, millions of people visit Zocdoc.com or use our free mobile app to search for quality healthcare providers. This means that every minute, patients are telling us with their clicks what they want when it comes to their care \u2013\u2013 and when they want it. At Zocdoc, we have the privilege of receiving this [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":17906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[110],"tags":[121],"class_list":["post-17905","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-insights","tag-general-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>When Do Patients Want to See The Doctor? - Practice Resources<\/title>\n<meta name=\"description\" content=\"Here&#039;s what the data says are the busiest months, days and times.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/when-do-patients-want-to-see-the-doctor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When Do Patients Want to See The Doctor? 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