{"id":18273,"date":"2024-06-12T14:35:57","date_gmt":"2024-06-12T19:35:57","guid":{"rendered":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/\/"},"modified":"2024-06-14T09:19:14","modified_gmt":"2024-06-14T14:19:14","slug":"what-high-intent-patients-want-to-see","status":"publish","type":"post","link":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/what-high-intent-patients-want-to-see\/","title":{"rendered":"What High-Intent Patients Want to See"},"content":{"rendered":"

Patients today expect the healthcare experience to be as fast and easy as booking a car service or ordering groceries for delivery. The problem: It\u2019s often difficult to find even the most basic information in one place. Instead, patients have to piece together info from friends and family, insurance portals, or multiple Google searches. Once they finally call the provider\u2019s office, it\u2019s only to learn that they have to wait weeks to be seen. In fact, the average wait is 26 days \u2013\u2013 far too long.\"\"<\/span><\/p>\n

So what does it take for patients to feel confident and ready to book? Ensure your website or Zocdoc profile includes everything they need: up-to-date availability, accurate insurance information, and trustworthy reviews.<\/span><\/p>\n

Patients want to be seen quickly<\/h2>\n

Patients care greatly about <\/span>speed to care<\/span><\/a>. Listing real-time, accurate appointment availability and giving patients the option to book instantly, any time day or night. Platforms like Zocdoc automatically keep this info up to date, so providers can fill last-minute cancellations and reschedules, ensuring bookings aren\u2019t left on the table. Instead of waiting 26 days for an appointment, 1 in 3 patients on Zocdoc get seen within 48 hours. And nearly half get seen within 4 days.\"\"<\/span><\/p>\n

Patients want to find in-network providers<\/h2>\n

Patients care about controlling costs with in-network care, so accepting as many types of insurance as possible can increase bookings. 97% of appointments on Zocdoc are booked with insurance. Providers on Zocdoc accept over 18,000 insurances, so patients can stay in-network.<\/span><\/p>\n

Patients want to book with providers they can trust<\/h2>\n

Patients have more choice than ever and they\u2019re discerning. Having excellent, verified reviews helps patients find the best fit. Building trustworthy relationships with providers ensures customer satisfaction. We\u2019ve found this directly translates to patient loyalty. In fact, Zocdoc\u2019s Net Promoter Score (NPS), which measures customer loyalty, satisfaction, and enthusiasm, is significantly higher than the industry average.<\/span><\/p>\n

Patients are looking for a one-stop shop when it comes to booking healthcare visits. To acquire high-intent patients who are ready to book immediately, it\u2019s key to clearly list your availability (more near-term appointments the better), accepted insurances, and have trustworthy reviews. Millions of patients search for new providers on Zocdoc every month, since they know they can find this info all in one place.<\/span><\/p>\n

List your practice on Zocdoc today<\/span><\/a>.<\/span><\/h2>\n","protected":false},"excerpt":{"rendered":"

Patients today expect the healthcare experience to be as fast and easy as booking a car service or ordering groceries for delivery. The problem: It\u2019s often difficult to find even the most basic information in one place. Instead, patients have to piece together info from friends and family, insurance portals, or multiple Google searches. Once […]<\/p>\n","protected":false},"author":16,"featured_media":17829,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[113],"tags":[121],"class_list":["post-18273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patient-experience","tag-general-healthcare"],"acf":[],"yoast_head":"\nWhat High-Intent Patients Want to See - Practice Resources<\/title>\n<meta name=\"description\" content=\"Patients want to book ASAP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/what-high-intent-patients-want-to-see\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What High-Intent Patients Want to See - 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