{"id":18469,"date":"2024-12-11T12:36:29","date_gmt":"2024-12-11T17:36:29","guid":{"rendered":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/\/"},"modified":"2024-12-11T12:36:29","modified_gmt":"2024-12-11T17:36:29","slug":"who-accessed-care-in-2024","status":"publish","type":"post","link":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/who-accessed-care-in-2024\/","title":{"rendered":"Who Accessed Care in 2024?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Each month, millions of people visit Zocdoc.com or use our free mobile app to find quality healthcare providers. Every click tells us something new about patient preferences, highlighting that each search and booking reflects a unique need, priority, and desire.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we track year-over-year trends in our second annual <a href=\"https:\/\/www.zocdoc.com\/resources\/white-papers\/2024-what-patients-want\/\">What Patients Want Report<\/a>, it\u2019s clear patient preferences are evolving. Read on for an overview of the bookers driving these 2024 insights (and how they compared to 2023) and <a href=\"https:\/\/www.zocdoc.com\/resources\/white-papers\/2024-what-patients-want\/\">download the full report here<\/a>.<\/span><\/p>\n<h2>Who is accessing care?<\/h2>\n<p><b>Users booked appointments in all 50 states and roughly 2 out of 3 Zocdoc bookers were women.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18471\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24.png\" alt=\"\" width=\"1693\" height=\"748\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24.png 1693w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24-300x133.png 300w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24-1024x452.png 1024w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24-768x339.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/01.Blog_WPW24-1536x679.png 1536w\" sizes=\"auto, (max-width: 1693px) 100vw, 1693px\" \/><\/b><\/p>\n<p><b>Nearly half of all bookers were Millennials.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18472\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24.png\" alt=\"\" width=\"1693\" height=\"988\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24.png 1693w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24-300x175.png 300w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24-1024x598.png 1024w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24-768x448.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/02.Blog_WPW24-1536x896.png 1536w\" sizes=\"auto, (max-width: 1693px) 100vw, 1693px\" \/><\/b><\/p>\n<p><b>Mobile bookings led the way.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18473\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24.png\" alt=\"\" width=\"1693\" height=\"988\" srcset=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24.png 1693w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24-300x175.png 300w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24-1024x598.png 1024w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24-768x448.png 768w, https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2024\/12\/03.Blog_WPW24-1536x896.png 1536w\" sizes=\"auto, (max-width: 1693px) 100vw, 1693px\" \/><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Mobile bookings were highest for urgent care, mental health and primary care. Desktop bookings were highest for optometrists and ophthalmologists.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Get to know these patients firsthand by listing your practice on Zocdoc today. <\/span><a href=\"https:\/\/www.zocdoc.com\/about\/enterprise\/?utm_medium=organicpro&amp;utm_source=TheScript&amp;utm_campaign=TheScript\"><span style=\"font-weight: 400;\">Consult with an enterprise sales representative<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about how Zocdoc can grow your business.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Each month, millions of people visit Zocdoc.com or use our free mobile app to find quality healthcare providers. Every click tells us something new about patient preferences, highlighting that each search and booking reflects a unique need, priority, and desire. As we track year-over-year trends in our second annual What Patients Want Report, it\u2019s clear [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":18470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[111],"tags":[121],"class_list":["post-18469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare-trends","tag-general-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Who Accessed Care in 2024? - Practice Resources<\/title>\n<meta name=\"description\" content=\"An overview of 2024 Zocdoc bookers\u2019 demographics and preferences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/who-accessed-care-in-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who Accessed Care in 2024? 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