{"id":18619,"date":"2025-07-29T05:08:58","date_gmt":"2025-07-29T10:08:58","guid":{"rendered":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/\/"},"modified":"2025-07-29T08:10:41","modified_gmt":"2025-07-29T13:10:41","slug":"stand-out-with-patient-choice","status":"publish","type":"post","link":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/","title":{"rendered":"Stand out with Patient Choice"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Standing out in today\u2019s healthcare market demands more than being in-network and available. As patients navigate a sea of options, how do you inspire confidence that you\u2019re the clear choice? By showing them other patients had a great experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zocdoc&#8217;s new Patient Choice program is designed to highlight the experiences patients prefer\u2014and the providers who deliver them. To help you earn the valuable Patient Choice badge, we&#8217;re also rolling out powerful new tools to improve your results and reduce avoidable cancellations. This is your new advantage to stand out and attract more patients.<\/span><\/p>\n<h3><strong>Meet Patient Choice<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The Patient Choice program celebrates providers who are highly rated, reliable, and recommended by other patients. Qualifying providers receive a badge on their Zocdoc profile and in search results, helping patients identify providers who consistently deliver exceptional experiences. Providers with the badge see 8% more bookings on average.<\/span><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/_G9jOkvLz0c\" width=\"846\" height=\"472\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">To earn the badge each quarter, providers must meet criteria that reflect what patients value: high ratings, low cancellation rates, and a great overall experience. The new Patient Choice dashboard displays qualification metrics for all providers in your practice, so you can see who has the badge\u2014and where targeted improvements can make a big difference. <\/span><\/p>\n<h3><strong>More ways to succeed<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Becoming a Patient Choice provider signals a standout experience to patients. These new tools not only make it easier to qualify, they also help you achieve better results on Zocdoc by streamlining workflows, reducing cancellations, and delivering clearer performance insights.\u00a0<\/span><\/p>\n<p><strong>Smarter booking settings<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">We recently launched a feature that ensures only patients who <\/span><a href=\"https:\/\/www.zocdoc.com\/provider-help\/en\/articles\/11178968-how-to-adjust-the-age-group-you-accept-on-zocdoc\"><span style=\"font-weight: 400;\">meet your age preferences<\/span><\/a><span style=\"font-weight: 400;\"> can book with your providers. There\u2019s more to come, including the ability to set your own lead times, so staff have enough time to prepare for appointments. These tools lead to smoother operations and reduce no-shows and cancellations.<\/span><\/p>\n<p><strong>Improved insurance tools<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Upcoming insurance setting improvements will make it easier to manage insurances across your entire practice in one place. On the patient side, we\u2019re making it simpler to book with the correct plan by searching for plan information with the patient\u2019s name and date of birth. We\u2019re also auto-filling insurance member IDs when possible. Today, 74% of bookings come with member ID.<\/span><\/p>\n<p><a href=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/InsuranceTools-1.svg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-18637 aligncenter\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/InsuranceTools-1.svg\" alt=\"\" width=\"908\" height=\"606\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><strong>A more intuitive calendar<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><a href=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/introducing-the-new-zocdoc-calendar-a-simpler-way-to-manage-your-schedule\/\"><span style=\"font-weight: 400;\">redesigned calendar<\/span><\/a><span style=\"font-weight: 400;\"> has a more intuitive design that helps practices stay organized. Toggle between appointments and open availability, filter by provider or location, and access key booking details like insurance and intake info, all in one place.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18622 aligncenter\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/Zocdoc-Calendar-GIFs-Toggles-v3.gif\" alt=\"\" width=\"908\" height=\"568\" \/><\/p>\n<p><strong>Clearer performance insights<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/www.zocdoc.com\/provider-help\/en\/articles\/10371041-understanding-your-performance-on-zocdoc\"><span style=\"font-weight: 400;\">updated dashboard<\/span><\/a><span style=\"font-weight: 400;\"> has new charts that show trends over time, and historical data that puts your performance in context. Track bookings and spend from all booking sources, as well as Sponsored Results\u2014all in one view. Soon, you\u2019ll be able to see aggregated performance reporting for your entire organization.<\/span><\/p>\n<p><a href=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PerfDash_SPO.svg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18633 aligncenter\" src=\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PerfDash_SPO.svg\" alt=\"\" width=\"908\" height=\"520\" \/><\/a><\/p>\n<p><strong>Customized access<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Grant <\/span><a href=\"https:\/\/www.zocdoc.com\/provider-help\/en\/articles\/9216385-what-user-permissions-are-available-in-zocdoc-for-enterprise-customers\"><span style=\"font-weight: 400;\">tailored access<\/span><\/a><span style=\"font-weight: 400;\"> to team members across your organization with customizable permissions. Whether managing a single office or multiple locations, you can ensure each staff member sees exactly what they need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These updates are just the beginning. We\u2019re committed to making Zocdoc work better for both patients and providers\u2014and giving every practice the tools they need to succeed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about Patient Choice, visit your <\/span><a href=\"https:\/\/www.zocdoc.com\/practice\/patient-choice\"><span style=\"font-weight: 400;\">dashboard<\/span><\/a><span style=\"font-weight: 400;\">, and check out our <\/span><a href=\"https:\/\/www.zocdoc.com\/provider-help\/en\/collections\/12425735-patient-choice-program\"><span style=\"font-weight: 400;\">Help Center<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Standing out in today\u2019s healthcare market demands more than being in-network and available. As patients navigate a sea of options, how do you inspire confidence that you\u2019re the clear choice? By showing them other patients had a great experience.\u00a0 Zocdoc&#8217;s new Patient Choice program is designed to highlight the experiences patients prefer\u2014and the providers who [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":18659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[114],"tags":[136,134,135],"class_list":["post-18619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-marketplace","tag-patient-choice","tag-search-badge"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stand out with Patient Choice - Practice Resources<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stand out with Patient Choice - Practice Resources\" \/>\n<meta property=\"og:description\" content=\"Standing out in today\u2019s healthcare market demands more than being in-network and available. As patients navigate a sea of options, how do you inspire confidence that you\u2019re the clear choice? By showing them other patients had a great experience.\u00a0 Zocdoc&#8217;s new Patient Choice program is designed to highlight the experiences patients prefer\u2014and the providers who [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/\" \/>\n<meta property=\"og:site_name\" content=\"Practice Resources\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-29T10:08:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T13:10:41+00:00\" \/>\n<meta name=\"author\" content=\"Katie Rolnick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katie Rolnick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/\",\"url\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/\",\"name\":\"Stand out with Patient Choice - Practice Resources\",\"isPartOf\":{\"@id\":\"https:\/\/www.zocdoc.com\/resources\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg\",\"datePublished\":\"2025-07-29T10:08:58+00:00\",\"dateModified\":\"2025-07-29T13:10:41+00:00\",\"author\":{\"@id\":\"https:\/\/www.zocdoc.com\/resources\/#\/schema\/person\/031b53eddfc1fc9e92b96757984cb200\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage\",\"url\":\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg\",\"contentUrl\":\"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.zocdoc.com\/resources\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Stand out with Patient Choice\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.zocdoc.com\/resources\/#website\",\"url\":\"https:\/\/www.zocdoc.com\/resources\/\",\"name\":\"Practice Resources\",\"description\":\"Useful insights, advice and resources for running and growing your practice from Zocdoc.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.zocdoc.com\/resources\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.zocdoc.com\/resources\/#\/schema\/person\/031b53eddfc1fc9e92b96757984cb200\",\"name\":\"Katie Rolnick\",\"url\":\"https:\/\/www.zocdoc.com\/resources\/author\/katie-rolnickzocdoc-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Stand out with Patient Choice - Practice Resources","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/","og_locale":"en_US","og_type":"article","og_title":"Stand out with Patient Choice - Practice Resources","og_description":"Standing out in today\u2019s healthcare market demands more than being in-network and available. As patients navigate a sea of options, how do you inspire confidence that you\u2019re the clear choice? By showing them other patients had a great experience.\u00a0 Zocdoc&#8217;s new Patient Choice program is designed to highlight the experiences patients prefer\u2014and the providers who [&hellip;]","og_url":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/","og_site_name":"Practice Resources","article_published_time":"2025-07-29T10:08:58+00:00","article_modified_time":"2025-07-29T13:10:41+00:00","author":"Katie Rolnick","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Katie Rolnick","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/","url":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/","name":"Stand out with Patient Choice - Practice Resources","isPartOf":{"@id":"https:\/\/www.zocdoc.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage"},"image":{"@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage"},"thumbnailUrl":"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg","datePublished":"2025-07-29T10:08:58+00:00","dateModified":"2025-07-29T13:10:41+00:00","author":{"@id":"https:\/\/www.zocdoc.com\/resources\/#\/schema\/person\/031b53eddfc1fc9e92b96757984cb200"},"breadcrumb":{"@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#primaryimage","url":"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg","contentUrl":"https:\/\/thescript.wpengine.com\/wp-content\/uploads\/2025\/07\/PatientChoick_setsyouapart.svg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.zocdoc.com\/resources\/blog\/article\/stand-out-with-patient-choice\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.zocdoc.com\/resources\/"},{"@type":"ListItem","position":2,"name":"Stand out with Patient Choice"}]},{"@type":"WebSite","@id":"https:\/\/www.zocdoc.com\/resources\/#website","url":"https:\/\/www.zocdoc.com\/resources\/","name":"Practice Resources","description":"Useful insights, advice and resources for running and growing your practice from Zocdoc.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.zocdoc.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.zocdoc.com\/resources\/#\/schema\/person\/031b53eddfc1fc9e92b96757984cb200","name":"Katie Rolnick","url":"https:\/\/www.zocdoc.com\/resources\/author\/katie-rolnickzocdoc-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/posts\/18619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/comments?post=18619"}],"version-history":[{"count":0,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/posts\/18619\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/media\/18659"}],"wp:attachment":[{"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/media?parent=18619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/categories?post=18619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zocdoc.com\/resources\/wp-json\/wp\/v2\/tags?post=18619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}