Sports Medicine Specialists in Parkchester, Bronx, NY

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Today, Jul 19
Antonette GalarionPT
Physical Therapist
I have been to quite a few physical therapy practices before and this is by far the best physical therapy practice I have ever been to. I normally visit healthcare providers in Manhattan because I tend to think that I'll get a better experience in Manhattan. I couldn't have been more wrong. First, the practice has a very large space in a really modern office complex. In Manhattan, because the rent is so high, physical therapy offices tend to be small and cramped. This is not the case at Antonette's practice. Her large space allows patients to comfortably move around and complete their exercises. It also allows Antonette to watch every patient to monitor their care and every other therapist to monitor their work. Antonette is fantastic. When she works with you, she is very detailed- she constantly asks me good questions about my pain and abilities and makes great recommendations for home care. When other therapists work with you, she sits nearby at a large desk that allows her to monitor what every therapist and patient is doing and to intervene with directions to make the therapy more effective. She is also hands-on. I go here for work on a fracture and bad sprain on my left ankle. Part of my ankle pain results from the inflammatory fluids that have built up around my ankle. So, every time I visit, Antonette gives my ankle a deep tissue massage to stretch out the soft tissue and to try to release the fluids that have built up. After four months of ankle pain, I am starting to feel better after one week of therapy. I was slowly starting to feel better before therapy, but I feel that my progress is accelerating since starting therapy and that the stability in my ankle is starting to return. I hope to start running again. On my own, I would probably start running too soon and reinjure myself. But under the guidance of the therapists here, I have been told that I need to take resting and icing my ankle seriously. I am so thankful for this advice and for the work that they do when I am here. Since I've been here, I have seen that there are other patients here for back issues, hip issues, knees issues, and nervous system rehab issues. I would tell everyone who needs therapy to go here.
Hutchinson Metro Center 1200 Waters Place, North Lobby, Suite 310BronxNY10461
Dr. Stacy SerebnitskyMD
Sports Medicine Specialist
Unfortunately I was misadvised. - Called day prior to my scheduled visit today - Asked staff to double check 2 C if my lab info. needed was ready 4 my appointment for today. - Staff promised a CALL BACK if it was not ready. - No call back. (Assumed was ready) - Even asked in my booking via ZocDoc as well. - No call back. (Again, assumed it was ready) - Drove over 1 hr to the office for my appt (6/14 @ 11:15 ... arriving @ 10:45) - Found out after 1 hour of waiting in the office - that my lab results were NOT in Sadly I had to make prior arrangements to get my youngest child on the bus this AM to get to my appointment on time. now need to go back down (over 1 hr drive) to see the doctor on Friday / or Saturday / or Monday. All depending on when they get the results back from a lab. Sorry - normally would say all lovely things about this group - but this put me out many hours of my day. Also put someone else out by asking for someone else's help with my youngest child this AM. And was not given the correct information after I called office AND asked via ZocDoc. I'm very uncomfortable - in pain from abdominal surgery - and being in my car with a seat belt on ... is byfar the worst thing I can do to help with this pain. Sorry if this came across rude. Pain doesn't bring out the best in a person - sorry?? I don't like to be this way - but since I was asked about it - I felt I had to be truthful so it does not happen again to another person. Thank U 4 taking the time 2 read. (Positive Note??: Looking forward to seeing the Dr. as she was very pleasant and this was out of her control - also looking forward to putting all of this and my pain - in the past.)
25-03 27th StreetAstoriaNY11102

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ZocdocFind a Sports Medicine SpecialistNew YorkParkchester, Bronx, NY