I appreciated the time and professionalism of Dr. Undavia. This was the third I had visited his office over a three period and with each visit both he and his staff have consistently maintained a true level of medical care that always makes me feel valued as patient.
To be honest, most specialists nowadays take on the role of a cattle call mentality... basically how many patients can they physically see within a short a time period as possible. In addition, to get with one of these “prized” doctors is concerned and many times I’ve had to wait numerous weeks if not weeks if not months and even missed work just to have to privilege of gaining their medical knowledge.
I can say with strong conviction that from the moment you even call Dr. Undavia’s office to walking in his waiting room to interacting with his staff, it is completely different experience as opposed to the status quo. When Dr. Undavia walks in the exam room he will ALWAYS greet you by first shaking your hand. He will sit down in front of you and talk for however long necessary to make sure he understands you symptoms as well you clearly understand your care plan. He has never once talked down in typical medical jargon and always answers my questions.
In my most recent visit, I came to see Dr. Undavia because I was suffering from a swollen neck and enlarged bumps/nodes on neck as well. As you can imagine, I was really nervous and my mind was racing with all the negative possibilities of what could medically wrong with me. I chose to see Dr. Undavia because I had seen him before minor ENT issues and he was thankfully able to see me for a same day appointment. When I was first brought into the exam room, his nurse so kindly listened to me nervously describe my symptoms and never once discredited me.
I only expected a physical exam that day but once again Dr. Undavia came to rescue. One of the many aspects of his office that impresses is not only how clean it is but his access to cutting edge diagnostic tools. (So that he can utilize them during the actual appt as opposed to sending the patient for additional testing at other facilities.) Dr. Undavia placed a thin scope with a camera at the end through my nasal cavity so that he could see directly into the inside of my throat. (It wasn’t painful at all, they put a numbing agent in your nose ten minutes prior and you barely feel the scope) Because of that prompt and highly accurate diagnostic tool, Dr. Undavia was able to determine a diagnosis for me during the first office related to the specific issue. If that is not a testament how incredible a doctor he is, I don’t what other words I can say!