I had printed and filled out all of my new patient forms at home so check in was quick. The office staff was efficient and friendly. Dr. Masson was thorough in explaining what was going on with my condition. He answered all of my questions. He explained my options and described the treatment. I didn't feel rushed through my visit. He has a great beside manner. It was very easy talking to him. The time between entering the exam room and actually seeing the doctor was a bit long but overall it was a satisfactory first visit.