About Next Level Urgent Care Garden Oaks
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Practice
Next Level Urgent Care
Office location
Background
Languages spoken
- English
Patient reviews
Overall rating
Rated 4.7 out of 5 stars
4.73
Wait time
Rated 4.7 out of 5 stars
4.75
Bedside manner
Rated 4.9 out of 5 stars
4.87
Your trust matters. All reviews have been submitted by verified patients after seeing the provider. Any content containing private health information is not published.
124 reviews
Filter results based on frequently mentioned key words
Rated 5 out of 5 stars
Easy to schedule an appointment. Was able to get in the same day. Little wait time to be seen. Staff friendly and attentive.
January 9, 2026Natasha A.Verified patient
Rated 5 out of 5 stars
Very competent, professional staff. The PA was personable and very informative. Glad to have NLUC in the neighborhood.
February 20, 2026Barbara L.Verified patient
Rated 5 out of 5 stars
It was very fast and friendly and the facility was clean the doctor spoke clearly and told you so you would understand
September 23, 2025Lester P.Verified patient
Rated 5 out of 5 stars
Great, no long wait time. Professional staff. My go to urgent care. Fe e ling much better tonite. Love it!
March 3, 2026Mary J.Verified patient
Rated 5 out of 5 stars
CCG was my contact. She was very professional and very caring. I would recommend Next Level to anyone.
January 6, 2026Jean S.Verified patient
Rated 5 out of 5 stars
It’s very convenient and a good place to go whenever you have an emergency
March 13, 2026Nohemi G.Verified patient
Rated 4 out of 5 stars
It was a fine experience the doctor listen to me and a treatment plan was formed
October 22, 2025Kimberly J.Verified patient
Rated 5 out of 5 stars
Always an absolutely awesome experience here. I highly recommend. Dr. Chang was awesome!!
April 7, 2025Sunnie C.Verified patient
Rated 5 out of 5 stars
Everything went smoothly and just waiting on my results.
April 11, 2026John K.Verified patient
Rated 4 out of 5 stars
Very good Nurse Practioner, just took a long time to be X-rayed and seen.
March 24, 2025Abel S.Verified patient
Rated 5 out of 5 stars
Todo fue muy rápido y mui eficiente
Me encantó el servicio!
More than 1 year agoInitials hidden
Rated 5 out of 5 stars
Convenient and friendly staff with competent Doctor.
More than 1 year agoDana M.Verified patient
Rated 5 out of 5 stars
Great the doctor was very helpful and knowledgeable
April 10, 2025Harold S.Verified patient
Rated 5 out of 5 stars
Great
September 21, 2026Richard C.Verified patient
Rated 5 out of 5 stars
Thank you all for your assistance today. I truly appreciate your willingness to go the extra mile to help me. I also want to express my gratitude to Nurse Clementine for your help. Thank you once again.
August 25, 2026Racheal S.Verified patient
Rated 5 out of 5 stars
Easy in and out. Friendly staff. Dr listened and responded clearly to questions. Was seen quickly and appointment scheduling was easy. Highly recommend.
March 30, 2026Johanna T.Verified patient
Rated 5 out of 5 stars
Very Pleasant staff clean facility and I was seen promptly. I love the Garden Oaks location always receive excellent service.
March 13, 2026Ronetia T.Verified patient
Rated 5 out of 5 stars
I love it because it’s clean they listen and understand, respond quickly and they care about how you feel and I want to help ?
March 12, 2026Tammy S.Verified patient
Rated 5 out of 5 stars
I was able to fill out the forms online and was able to be seen with hardly any wait at all at my appointment time. I was seen promptly and was evaluated by the practitioner after the examination. They called in my prescriptions to my pharmacy and I was finished and on my way home within 20 minutes total. It was a very good experience using them.
February 27, 2026Eric B.Verified patient
Rated 5 out of 5 stars
Excellent
February 26, 2026Felipe G.Verified patient
Rated 5 out of 5 stars
Great service
February 10, 2026Carlos Z.Verified patient
Rated 5 out of 5 stars
Quick in and out
February 10, 2026Glenda G.Verified patient
Rated 5 out of 5 stars
I will recommend them to anyone looking for a Dr.
February 6, 2026Sharon W.Verified patient
Rated 5 out of 5 stars
The visit was seamless - I was seen at the appointed time and my problem was quickly diagnosed and I was on my way! Doctor was very knowledgeable.
February 2, 2026Larry I.Verified patient
Rated 5 out of 5 stars
Awesome experience from start to finish. The front desk clerk was very professional and patient with me, her attitude set the pace for my entire visit.
Everyone I encountered was very attentive to me, they listened to me and helped me in my time of need.
January 27, 2026Winnie S.Verified patient
Rated 2 out of 5 stars
I do not plan on going back. I have sinus and chest congestion and I went in for help with that. I tested negative for the flu and for Covid and I asked her if I could go into work and she said yes. I asked if I was contagious and she said yes, but no more contagious than anyone else who is sick at the office. To me the answer was unacceptable.
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Friendly people and fast service.
December 14, 2025Brett S.Verified patient
Rated 4 out of 5 stars
Facility was nice and clean, staff was kind however, there was one interaction with a nurse that was unsettling especially with already feeling bad. She needs to work on her bedside manners and gentleness. She was moving quickly and in trying to do a Covid Test she was rougher than expected and when I the patient expressed that she was adamant that she wasn't versus taking heed to the feedback of my experience. It was frustrating. Doctor was kind.
December 8, 2025Marquisha R.Verified patient
Rated 5 out of 5 stars
It was easy to make an appointment. I think that’s the best way to do it. They take appointments first before walk ins.
Really nice front desk. I loved my doctor!
She listened and went through the medications she prescribed for me. It was a good experience.
November 29, 2025Linda R.Verified patient
Rated 5 out of 5 stars
No
November 12, 2025Steffanie B.Verified patient
Rated 5 out of 5 stars
I’ve visited this location before and I prefer it because the staff here are really nice and welcoming. The physician that I met with was really understanding to my situation and was very clear on what I should do. It didn’t seem rushed or like they were in a hurry. PBR Carrillo-Gutierrez was very kind and helpful. Thank you.
November 5, 2025Victoria S.Verified patient
Rated 5 out of 5 stars
The staff was really friendly and accommodating.
October 28, 2025Elsi R.Verified patient
Rated 5 out of 5 stars
Absolutely would go back
August 8, 2025Janie A.Verified patient
Rated 5 out of 5 stars
This was by far the easiest and best urgent care experience I have ever had. I do rarely go to urgent cares, but when I do, I never have a “memorably good” experience. I was seen right away. Didn’t wait in the patient room longer than a few seconds to be seen. The nurse and doctor were great and didn’t leave me hanging throughout my visit. 10 out of 10 glad they are just down the street from me but would travel farther to this one if I had to.
June 15, 2025scott E.Verified patient
Rated 5 out of 5 stars
100 %
May 11, 2025Abigail M.Verified patient
Rated 5 out of 5 stars
They were extremely kind and very patient with me. I really enjoyed the experience there and the ladies were just overall sweet.
May 7, 2025Ana R.Verified patient
Rated 5 out of 5 stars
November 10, 2026Hannah B.Verified patient
Rated 5 out of 5 stars
November 6, 2026Alicia B.Verified patient
Rated 5 out of 5 stars
October 30, 2026Christian C.Verified patient
Rated 4 out of 5 stars
September 27, 2026Angela S.Verified patient
Rated 5 out of 5 stars
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
April 13, 2026Norma R.Verified patient
Rated 5 out of 5 stars
April 12, 2026Ashley D.Verified patient
Rated 5 out of 5 stars
April 9, 2026Initials hidden
Rated 5 out of 5 stars
March 30, 2026Simone W.Verified patient
Rated 5 out of 5 stars
March 26, 2026Briana F.Verified patient
Rated 5 out of 5 stars
March 24, 2026Daniel C.Verified patient
Rated 5 out of 5 stars
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
March 20, 2026laura T.Verified patient
Loading...
