About Next Level Urgent Care Champions
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Practice
Next Level Urgent Care
Office location
Background
Languages spoken
- English
Patient reviews
Overall rating
Rated 4.8 out of 5 stars
4.83
Wait time
Rated 4.6 out of 5 stars
4.63
Bedside manner
Rated 4.8 out of 5 stars
4.85
Your trust matters. All reviews have been submitted by verified patients after seeing the provider. Any content containing private health information is not published.
146 reviews
Filter results based on frequently mentioned key words
Rated 5 out of 5 stars
The NP I had was extremely professional, and most importantly compassionate and an excellent communicator.
Less than 1 year agoMona B.Verified patient
Rated 5 out of 5 stars
Very pleased l was seen & diagnosed by a Doctor instead of a nurse or PA. I hope this remains as a part of your services.
May 28, 2025Zulema R.Verified patient
Rated 5 out of 5 stars
I had a great experience. Everyone knew what they were doing. Time was used efficiently and effectively.
June 6, 2025David H.Verified patient
Rated 5 out of 5 stars
When you are feeling ill and you need immediate care there is no better option than this clinic.
November 4, 2025Barbara D.Verified patient
Rated 5 out of 5 stars
V was great with my 13 year old son. She was quick but also listened to him.
April 16, 2026Kelley W.Verified patient
Rated 5 out of 5 stars
Ease making appt..very personable, very kind and considerate of our needs, very helpful, and through
April 26, 2025Sigmond P.Verified patient
Rated 5 out of 5 stars
They were very friendly they listened well just overall a very good experience
March 16, 2026James R.Verified patient
Rated 5 out of 5 stars
The experience was very pleasant, and if necessary, I would definitely return.
January 16, 2026Mary S.Verified patient
Rated 5 out of 5 stars
The provider was attentive and made an effort to address my questions.
April 3, 2026Florence B.Verified patient
Rated 5 out of 5 stars
Doctor was very informative and dealt with me in an honest manner. Very direct which I like.
April 9, 2025Michelle S.Verified patient
Rated 5 out of 5 stars
Every doctor has been thorough and listened to my concerns. Thank you
March 1, 2026Krista L.Verified patient
Rated 5 out of 5 stars
Always prompt, listened to my concerns, treated my symptoms. Quick and painless!
September 25, 2025Initials hidden
Rated 5 out of 5 stars
Very fast and friendly service
Will definitely use them again
March 18, 2026Cynthia B.Verified patient
Rated 5 out of 5 stars
Great experience. Good listeners. Quick with action.
June 20, 2026Initials hidden
Rated 5 out of 5 stars
Great staff and kind and caring providers overall great visit.
January 22, 2026Lisa B.Verified patient
Rated 5 out of 5 stars
I always enjoy my time when I get serviced at Next level
March 4, 2026Ebony P.Verified patient
Rated 5 out of 5 stars
My dr was excited to see me after 2 years I love her
February 8, 2026Tatyana T.Verified patient
Rated 5 out of 5 stars
Appointment was on time, efficient and all staff were kind.
August 25, 2025Elizabeth W.Verified patient
Rated 5 out of 5 stars
No wait! Dr DeLaCruz was professional and took time with me.
July 22, 2025Sherry F.Verified patient
Rated 5 out of 5 stars
Great doctor. He was very knowledgeable and friendly.
July 20, 2025Gentrie M.Verified patient
Rated 5 out of 5 stars
From the front office staff to the assistant and the Dr. They listed to wat i had to say and they were very understanding and concerned Everyone was very helpful and caring 🙂
November 5, 2026Quierra J.Verified patient
Rated 5 out of 5 stars
1000/1000
October 18, 2026Cynthia E.Verified patient
Rated 5 out of 5 stars
Excellent efficient service
April 25, 2026Eugene D.Verified patient
Rated 5 out of 5 stars
Yes
April 1, 2026Wallace P.Verified patient
Rated 5 out of 5 stars
I’ve been going to this office for many years, only when I have been sick. It’s easy to get in and great staff. Very helpful with my crazy insurance.
March 30, 2026Christina M.Verified patient
Rated 5 out of 5 stars
Overall, it was a good experience.
March 24, 2026Initials hidden
Rated 5 out of 5 stars
I have had the pleasure to see different providers the 2 times I had appointments. They were caring, understanding and patient.
I was taken in immediately upon arrival. All staff were pleasant and helpful.
Anyone that you see at the Champions location will be wonderful.
March 22, 2026Joan R.Verified patient
Rated 5 out of 5 stars
It was super easy to make an appointment and was was best the wait time was very minimal. I was treated with friendliness and clarity on what was I going to pay. After I left I was actually feeling better because they gave me a shot and my ear pain and throat was feeling better. I love going to the champions place
March 20, 2026Laura F.Verified patient
Rated 5 out of 5 stars
Top tier service across the board
March 19, 2026Candace B.Verified patient
Rated 5 out of 5 stars
Nice, friendly staff professional staff
March 15, 2026Edward M.Verified patient
Rated 5 out of 5 stars
The staff was friendly. I made the appointment online and completed the paperwork online as well. I had.to wait an hour to see the doctor with an appointment. That was the only negative. I have used this clinic in the past and will continue to use.
March 15, 2026Keri G.Verified patient
Rated 5 out of 5 stars
Excellent care by medical staff and helpful in positioning for X-rays as I could barely stand. Results of X-rays given by physicians assistant was no broken bones although degraded. Perhaps X-ray positioning did not show knee bone on bone abrasion but that was not mentioned. Other drawback was giving us someone else’s X-rays when we requested CD for ortho appointment.
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
I have used Next Level for years and have always been completely satisfied with the staff, the facility, and the assurance of them listening and acting on what was needed to get me well. I highly recommend this Next Level Urgent Care to anyone who needs care immediately if they are unable to see there primary care doctor right away.
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Everyone from the moment we walked in was totally helpful and professional, very caring of our needs..all the girls took good care of us and our Dr. was fantastic
Thank you to all
March 2, 2026Sigmond P.Verified patient
Rated 5 out of 5 stars
My doctor was absolutely wonderful. She truly understood how I was feeling and I really felt like she wanted to help me feel better. Thank you!
March 1, 2026Krista L.Verified patient
Rated 5 out of 5 stars
Very good
February 17, 2026Christopher D.Verified patient
Rated 1 out of 5 stars
The Dr I saw ignored all the symptoms I told her I had and stated I had a “viral upper respiratory infection” and gave nothing but cough medicine and a nasal spray, and told me to remain on OTC meds to keep my fever at bay.
I had to see another provider because of how bad my symptoms worsened and finally got antibiotics and 2 other medications that actually helped.
Had I gone with this physicians recommendations I am pretty certain I would have gotten pneumonia. She didn’t care I was coughing up bloody/dark yellow phlegm or blowing that out of my nose as well with nose bleeds. All she saw was that I was negative for Covid and Flu and dismissed me. I missed 7 days of work trying to recover when she could have easily helped me avoid this by treating my symptoms appropriately.
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Great experience, great service!!
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Clear communication.
February 1, 2026Ann M.Verified patient
Rated 5 out of 5 stars
yes, I go there several times a year.
Less than 1 year agoInitials hidden
Rated 5 out of 5 stars
Great
January 21, 2026Initials hidden
Rated 5 out of 5 stars
Yes i strongly recomede to a friend
January 20, 2026Primo V.Verified patient
Rated 5 out of 5 stars
Very good you have great improvements
January 16, 2026Richard G.Verified patient
Rated 5 out of 5 stars
They’re always very efficient, kind, and I always leave with a resolution. I love that they have the ability to take x-rays as well as the ability to wait in my car. I would definitely recommend.
January 9, 2026Initials hidden
Rated 5 out of 5 stars
Excellent Care!
January 8, 2026Selina M.Verified patient
Rated 5 out of 5 stars
They knew about my time of arrival they was kind and answering all my question and listen to me and the nurse PA explain everything so well to my understanding
January 6, 2026Vickie M.Verified patient
Rated 5 out of 5 stars
I could get an x-ray and be seen as needed.
January 5, 2026Suzanne R.Verified patient
Rated 2 out of 5 stars
Long edit time and then the doctor rushed the visit. Never looked in my ears or mouth. Diagnosed with a viral infection maybe tyre but I got home and have a fever with no antibiotics. Probably the worse visit I’ve ever had there. May not go there again.
December 31, 2025Debra L.Verified patient
Rated 5 out of 5 stars
Very inviting and helpful to my care
December 4, 2025Julia A.Verified patient
Rated 5 out of 5 stars
Impressive Medical Team!
Professional, friendly, kind and efficient.
I cannot say enough about my doctor! My friend had used her and said she was amazing. She was totally correct. I am not sure if I am suppose to mention her name or the staff's name but Kudos to an Amazing doctor and her Team.
November 13, 2025Initials hidden
Loading...
