What patients are saying
Overall rating
3.87
Average wait time
3.56
Bedside manner
4.04
“What a nice office! I suffer from dentist anxiety, and the staff was very understanding. There is no pressure to get the work done the same day. ”
Eileen M.April 3, 2025
“The only complaint I have is that the wait time is extremely long, and everyone else in the office was complaining about how long they had been waiting it was my first time at this office and with this doctor and when I first walked in somebody was complaining arguing actually with the girl at the front I was impressed at how she handed him once I finally was seen by Dr Lui she explained everything to me and gave me all the options I have for my dental work”
Debra T.October 12, 2023
About Dr. Rita Lui
Meet the newest member of the Dental Group of Arcadia family, Dr. Rita Lui. Dr. Lui earned her Doctor of Dental Surgery degree from the University of the Pacific Arthur A. Dugoni School of Dentistry, graduating in 2002. With over 13 years of experience, she is highly skilled in all facets of dentistry, from deep cleanings and root canal therapy to cosmetic dentistry. Dr. Lui is deeply committed to the well-being of her patients and takes a thorough and precise approach to her consultations to ensure she consistently provides accurate diagnoses.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
UnitedHealthcare
Office location
Education and background
Practice names
Education and training
- Dental School - University of the Pacific, Doctor of Dental Surgery
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1164579835
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.87
Wait time
3.56
Bedside manner
4.04
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
30 reviews
Most relevant
The doctor is very friendly and knowledgeable, it was pleasant to visit the clinic. I'll go back to get further treatments.
June 13, 2023Summer W.Verified patient
Excellent. Very professional and courteous. Thorough explanation of options. Excellent end result.
More than 1 year agoLM
The staff has always been friendly and helpful and concerned about my dental needs.
More than 1 year agoRM
Went in to get a teeth cleaning and refused to provide
More than 1 year agoInitials hidden
What a nice office! I suffer from dentist anxiety, and the staff was very understanding. There is no pressure to get the work done the same day.
April 3, 2025Eileen M.Verified patient
My experience with Dental Group of Arcadia was frustrating and disappointing. Despite having an appointment, I was kept waiting for an unreasonably long time before being seen. For context, I was scheduled to be seen the previous day, but I was informed that my insurance was inactive, despite providing accurate information beforehand.
This lack of organization and disregard for my time and insurance details reflects poorly on the professionalism and efficiency of the practice. I would not recommend this office to others seeking dental care.
April 18, 2024Denise L.Verified patient
Worst experience ever. The front desk guy is very rude. Waiting time is so long that it spent me 2:45hr for only a cleaning!!! It’s amazing experience!
March 25, 2024Wai L.Verified patient
The only complaint I have is that the wait time is extremely long, and everyone else in the office was complaining about how long they had been waiting it was my first time at this office and with this doctor and when I first walked in somebody was complaining arguing actually with the girl at the front I was impressed at how she handed him once I finally was seen by Dr Lui she explained everything to me and gave me all the options I have for my dental work
October 12, 2023Debra T.Verified patient
i love her , i really enjoyed my experience
August 1, 2023Dating L.Verified patient
Everyone is very nice, and the quality of the treatment is great but the wait times are insane. I came in for a cleaning and have a filling replaced and I was there for 4.5 hours. I was in the waiting room for a full hour before I was even brought in to have my blood pressure taken and then waited for X-rays and then waited another 45minutes to talk to the dentist about the X-rays before waiting again to start the cleaning.
I do appreciate that they always have an administrator come in and talk to you about the pricing of everything before they proceed with any treatment, and the dentists and hygienists here I really like and have been happy with their work but the wait times are consistently terrible.
More than 1 year agoInitials hidden
Low efficient and keep patient long time waiting
September 12, 2022Ye H.Verified patient
I have been scared of the dentist for years. Dr. Lui was courteous, friendly and actually made me look forward to coming back!!!!
May 1, 2017Jesse K.Verified patient
Excellent!
More than 1 year agoJP
She is really nice. So gentle!
February 4, 2016Ivone G.Verified patient
It went really smoothly. By far one of the best dental experiences I've had. Both the dentist & the nurse were extremely considerate and patient.
More than 1 year agoAA
Dr. Lui is a great dentist!
More than 1 year agoGM
Good, amazing.
More than 1 year agoMB
Less than 1 year agoInitials hidden
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
May 14, 2024michelle C.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
March 21, 2017Pheng V.Verified patient
October 6, 2016Yukiko K.Verified patient
More than 1 year agoInitials hidden
April 12, 2016Karrennica W.Verified patient
More than 1 year agoTJ
More than 1 year agoCamryn J.Verified patient
How soon can I make an appointment with Dr. Rita Lui?
Generally, Dr. Rita Lui has appointments available on Zocdoc within 1 week. You can see Dr. Lui's earliest availability on Zocdoc and make an appointment online.
Is Dr. Rita Lui accepting new patients?
Dr. Rita Lui generally accepts new patients on Zocdoc. You can see Dr. Lui's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Rita Lui accept my insurance?
Choose your insurance plan to verify if Dr. Lui is in-network.
Can I make an appointment with Dr. Rita Lui online?
Yes, you can make an appointment online with Dr. Lui using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Rita Lui work with?
Dr. Rita Lui works with West Coast Dental & Orthodontics - CA.
Where is Dr. Rita Lui's office located?
Dr. Rita Lui's office is located at 440 E Huntington Dr, Arcadia, CA 91006.
What are common reasons for patients to see Dr. Rita Lui?
Dr. Rita Lui frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Rita Lui on their profile.
What languages does Dr. Rita Lui speak?
Dr. Rita Lui speaks English and Spanish.
How do patients rate Dr. Rita Lui in reviews?
30 patients have reviewed Dr. Rita Lui. The overall rating for this doctor is 3.87/5. They have a 4.04/5 rating for bedside manner and a 3.56/5 rating for wait time. You can read individual reviews and ratings on their profile.