How are Zocdoc’s reviews different?

There are two unique factors to consider:

• We use a closed-loop system: There’s a huge difference between open-loop and closed-loop review systems. On an open-loop system, reviews can be written by anyone – even by the doctors themselves! Zocdoc uses a closed-loop system, which means every comment is written by a verified patient who has actually seen the doctor. This system ensures that Zocdoc enables reviews that are fair, trustworthy, and accurate.
• We get representative feedback: Zocdoc asks for patient feedback after every single appointment that takes place, which creates a higher volume of reviews. This means it’s not just the extremely happy/unhappy outliers taking the time to leave a review, and it ensures you have a ton of useful patient feedback (good, bad, and indifferent) to help you find the right doctor.