After your appointment, you’ll receive an email from Zocdoc with a link you can use to rate and review the provider you saw. (If you use the Zocdoc app, you may also get a text message or push notification.)
If you don’t want to wait for the email, or you lose track of it, you can always sign into your Zocdoc account and click Leave Feedback for the healthcare provider. (You can review a provider up to 120 days after your appointment.)
Why should I review my provider?
Everyone benefits from Zocdoc’s verified patient reviews. You get a chance to share feedback about your provider, ratings and reviews help other patients like you find the right provider, and they help great providers stand out on Zocdoc.
If you prefer, you can keep your review anonymous to give your honest assessment without sharing your personal information. If you do review anonymously, your review will be displayed on the provider’s profile, but it will not appear as a Zocdoc verified patient review.
What should I include in my review?
Keep it relevant: Include the key points that you as a patient would be most interested in reading.
Ask yourself if you would see this doctor again: Answering this question in your review is one of the best ways that other patients can gauge your overall sentiment about the provider.
Consider the length: A short paragraph or two works great. Just make sure it’s easy for other patients to read.
Be specific and accurate: In addition to sharing how you feel about your experience, include why you feel that way. What were you looking for in a provider and how did this provider do?
Include relevant details: Try to include details that may be useful to another patient. For example, whether or not the office validates parking, whether it’s located close to public transportation, and whether or not the office accepts credit cards are all useful details for future patients.
Stay objective: You can describe your feelings about the treatment you received, but don’t make claims about the accuracy of your treatment and diagnosis. Likewise, avoid guessing why a provider did or didn’t do something.