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How to Create or Claim Google Business Profiles in Zocdoc

Steps required to create or claim your Google Business Profiles through Zocdoc

Updated over 12 months ago

Zocdoc now helps you create or claim your Google Business Profiles directly within your Zocdoc account. Whether you’re starting from scratch or need to claim an existing profile, we’ll guide you every step of the way.

Before you start, make sure you:

  • Enable Book from Google in your practice settings.

  • Link your Google Business account with Zocdoc.

After you link your Google Business account, you will see all of your Zocdoc profiles, and whether they are connected to a Google Business Profile

Creating and Claiming your Google Business Profiles

  1. Open the Google Business Profiles tab.

  2. Identify missing Google Business Profiles, look for any provider or practice profiles labeled Not Connected.

  3. Click Set up profile, Zocdoc will automatically check if a profile already exists for that location.

  4. Claim or Create a profile

    1. If a matching unclaimed profile is found, you’ll be given the option to claim it.

    2. If no match exists or the match is incorrect, you can proceed to create a new profile.

  5. Select a verification method offered by Google. Google will send you a verification code based on your selected method.

  6. Enter the code in Zocdoc when prompted to complete the verification process.

  7. Once verified, your profile’s status will update to Connected in the Google Business Profile table in Zocdoc.

Note: It may take Google 2 to 5 business days after your profile has been connected for your “Book Online” button to appear on your Google Business Profile.

Understanding your profile status

Status

Meaning

Not connected

There is no Google Business Profile associated with this location visible in search and map results.

Verification pending

Google is reviewing the profile information you submitted.

Connected

Your Google Business Profile is visible in search and map results.

Verification error

Google was unable to verify this profile. Please contact Google to finish setting up your Google Business Profile.

Understanding the set up actions

Action

Meaning

Set up profile

Create or claim a Google Business Profile for this location using your Zocdoc information.

View all actions

This provider has multiple profiles that require action.

Contact Google

Google couldn't verify your Business Profile. You'll need to contact them directly to verify your profile.

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