What patients are saying
Overall rating
4.86
Average wait time
4.31
Bedside manner
4.98
“The staff was very friendly, helpful and genuinely kind. The X-Ray tech was extremely helpful. Dr. Tsai was kind wonderful bed side manor and explained everything. ”
Maryann G.March 23, 2026
“Doctor Tsai was very knowledgeable and provided a very clear explanation of my mom’s foot problem. Highly recommended ”
Kam Ying C.February 4, 2026
About Dr. Justin Tsai
Dr. Justin Tsai is an orthopaedic surgeon specializing in the treatment of foot and ankle disorders. After completing his residency in Orthopaedic Surgery, he went on to complete a fellowship in foot and ankle surgery at Thomas Jefferson University Hospital in Philadelphia, PA.
Dr. Tsai has particular interest in the use of total ankle arthroplasty to treat degenerative ankle arthritis and the use of both bony and soft tissue procedures to treat complex foot and ankle deformities. He is a member of the American Academy of Orthopaedic Surgery and the American Orthopaedic Foot and Ankle Society.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Arthritis
Broken or dislocated ankle/foot
Joint injury due to trauma
Fracture/dislocation treatment lower leg/ankle/foot
Inflammation or injury of the tendons or ligaments in the leg
Arthritis
Broken or dislocated ankle/foot
Joint injury due to trauma
Fracture/dislocation treatment lower leg/ankle/foot
Office locations
Healthcare Associates in Medicine (1 of 3)
101 Tyrellan Ave, Suite 300, Staten Island, NY 10309
Healthcare Associates in Medicine (3 of 3)
525 west 36th street, 7th floor, New York, NY 10018
1 of 3
Education and background
Practice names
Hospital affiliations
- Staten Island University Hospital - North Site
Board certifications
- American Board of Orthopaedic Surgery
Education and training
- Medical School - State University of New York, Downstate Medical Center, Doctor of Medicine
- Thomas Jefferson University Hospital, Fellowship in Foot and Ankle Surgery
- Cornell University (Bachelor's)
- State University of New York, Downstate Medical Center, Residency in Orthopaedic Surgery
Professional memberships
- American Academy of Orthopaedic Surgeons
- American Orthopaedic Foot and Ankle Society
Awards and publications
- Alpha Omega Alpha, Eta chapter 2011
Languages spoken
- English
Provider's gender
Male
NPI number
1912297359
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.31
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
122 reviews
Most relevant
Doctor Tsai was very knowledgeable and provided a very clear explanation of my mom’s foot problem. Highly recommended
February 4, 2026Kam Ying C.Verified patient
Great service, attentive, provides explanations to problem in language which the lay person can understand.
December 10, 2025Dorothea M.Verified patient
Seen on time. Dr Tsai was thorough with his exam and more then happy to answer any questions I had. I highly recommend him.
November 26, 2024ronald M.Verified patient
Dr. Tsai was easy to talk to and the office collaborated well to quickly take care of things.
September 8, 2025Reid B.Verified patient
Most kind and very attentive. He's solution oriented and very knowledgeable. Highly recommend
June 28, 2025Rehan S.Verified patient
Very happy with Dr. Tsai! He is knowledgeable, wonderful bedside manner, answered all of my questions.
March 12, 2025Gina D.Verified patient
Had to fill out the paperwork at the office because they didn't get the paper work I filled out thru zocdoc.
July 3, 2024Mikhail B.Verified patient
Good doctor, explain everything very clearly. Highly recommend. Thanks
December 3, 2025Yauheni K.Verified patient
Dr. Tsai was very helpful. Caring and sweet. I recommend Dr. Tsai highly.
October 30, 2025Rose M.Verified patient
Excellent doctor..Very patient, informative and down to earth
Less than 6 months agoKelana J.Verified patient
Clear and thorough on the diagnosis and what the procedure will be like
Less than 1 year agoInitials hidden
Very pleased with dr. He listened and came up with a plan of action. Was to the point.
September 15, 2024Initials hidden
Dr Tsai was so nice , explained everything and listened to my concerns .
March 25, 2025Debra B.Verified patient
Excellent Dr very experienced and polite and caring
September 20, 2025Initials hidden
Dr. Tsai was very kind, helpful, and explained everything to me with ease.
More than 1 year agoKaitlin C.Verified patient
Great dr! Very friendly. His bedside manner was great
June 12, 2024Sheri C.Verified patient
He was very kind and patient with my autistic son
July 17, 2024Nicholas C.Verified patient
The staff was very friendly, helpful and genuinely kind. The X-Ray tech was extremely helpful. Dr. Tsai was kind wonderful bed side manor and explained everything.
March 23, 2026Maryann G.Verified patient
I waited about 45 min they told me the xray machine was having maintenance, after x ray taken right in, seen the assistant he gave me his assessment then 2 min later doctor came in spent a good amount of time very good bedside manner, outstanding knowledge, and explanation about my foot problem.
Would definitely recommend .Thank you Dr Tsai AAAAA+++++
November 26, 2025Albert B.Verified patient
Pleasant
Less than 6 months agoInitials hidden
Dr Tsai had a wonderful bedside manner. He was very clear in his explanation of the problem I was having with my foot. He was caring and gave me suggestions for taking care of the problem. I would highly recommend Dr Tsai for anyone with any issue with their feet.
October 15, 2025Susan L.Verified patient
Highly recommend for foot injuries
September 18, 2025Israel S.Verified patient
Very thorough and attentive and caring
August 4, 2025Jacob H.Verified patient
I had an excellent experience from beginning to end! Scheduling was simple, and the communication between the front desk and Dr. Tsai was seamless. Dr. Tsai was incredibly patient, informative, and showed great empathy regarding my concerns about my fractured foot. I couldn’t be more satisfied with the care I received.
August 4, 2025Barbara D.Verified patient
Very kind staff and great doctor. Only downside is you have to refill the forms in person as they don’t accept the ones through zocdoc and that was the longest part of the appointments
July 29, 2025Julianne W.Verified patient
Office was over crowded, seats were not available in the beginning. Computers were slow, check in staff at times seemed confused the people at the immediate front desk were loud. The Doctor was fabulous and the people working in the doctor's office were very good, nice, friendly. The patient waiting area needs a facelift.
July 17, 2025Joseph G.Verified patient
Very good
June 26, 2025Maryann V.Verified patient
Really wonderful ortho office! Gave me the correct diagnosis after an incorrect diagnosis from a different ER doctor. They were very quick to jump into action, scheduling an MRI, and putting me in touch with a doctor who could do surgery within the week. Contacted and put a rush on my insurance approval for the MRI. They are really top tier in this office and Dr. Tsai was really fantastic and super helpful!
Less than 1 year agoInitials hidden
Dr. Tsai is excellent, I'd refer him to anyone
Less than 1 year agoInitials hidden
I will be going back in 5 weeks.
More than 1 year agoInitials hidden
An absolute pleasure. DR.Tsai was truly a gem!
March 3, 2025Debbie M.Verified patient
Dr Tsai is a very known, professional, compassionate and caring doctor. He took the time to listen to me and explained everything in a manner I could understand. He didn’t rush me out but made sure I had all my concerns addressed. I highly recommend Sr Tsai.
February 24, 2025Shirley V.Verified patient
Dr tsai was very professional reviewed my xrays and examined me and gave a straight forward game plan to address my issue highly recommend.
February 11, 2025Julio F.Verified patient
Dr Tsai highly recommend
November 19, 2024Ian B.Verified patient
Dr. Tsai was a true professional that you do see to often these days.
Polite, respectful, thorough and explained everything.
Thank you.
November 6, 2024Matthew C.Verified patient
Great Foot/Ankle doctor. He fully explained my condition and treatment for my foot. I will definitely return in the future for any foot or ankle ailments.
July 7, 2024Daniel H.Verified patient
Great Dr. super professional, knowledgeable and took his time to ask lots of questions. Cannot recommend more highly. Despite a very very busy office wait was not bad at all. They run the practice like a well oiled machine.
May 30, 2024Chris S.Verified patient
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March 23, 2026Initials hidden
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March 2, 2026Chiara F.Verified patient
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December 10, 2025Justin L.Verified patient
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December 2, 2025ADAM S.Verified patient
December 2, 2025Steven R.Verified patient
December 1, 2025Natalia L.Verified patient
November 26, 2025Marilyn W.Verified patient
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How soon can I make an appointment with Dr. Justin Tsai?
Generally, Dr. Justin Tsai has appointments available on Zocdoc within 1 week. You can see Dr. Tsai's earliest availability on Zocdoc and make an appointment online.
Is Dr. Justin Tsai accepting new patients?
Dr. Justin Tsai generally accepts new patients on Zocdoc. You can see Dr. Tsai's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Justin Tsai accept my insurance?
Choose your insurance plan to verify if Dr. Tsai is in-network.
Can I make an appointment with Dr. Justin Tsai online?
Yes, you can make an appointment online with Dr. Tsai using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Justin Tsai affiliated with?
Dr. Justin Tsai is affiliated with Staten Island University Hospital - North Site.
What practice does Dr. Justin Tsai work with?
Dr. Justin Tsai works with Healthcare Associates in Medicine.
Where is Dr. Justin Tsai's office located?
Dr. Justin Tsai has 3 office locations, including in Staten Island and New York, view full addresses on Dr. Tsai's profile.
Which board certifications does Dr. Justin Tsai have?
Dr. Justin Tsai is certified by American Board of Orthopaedic Surgery.
What are common reasons for patients to see Dr. Justin Tsai?
Dr. Justin Tsai frequently sees patients for Foot Consultation, Orthopedic Consultation, Sports Injury, Surgery Consultation, and X-ray. You can see other visit reasons for Dr. Justin Tsai on their profile.
What languages does Dr. Justin Tsai speak?
Dr. Justin Tsai speaks English.
How do patients rate Dr. Justin Tsai in reviews?
122 patients have reviewed Dr. Justin Tsai. The overall rating for this doctor is 4.86/5. They have a 4.98/5 rating for bedside manner and a 4.31/5 rating for wait time. You can read individual reviews and ratings on their profile.