What patients are saying
Overall rating
3.67
Average wait time
3.73
Bedside manner
3.82
“Melissa was very professional and helpful. She listens well and showed she cared about what I was going through. I'm looking forward to continuing to work with her in the future! Thank you Melissa ”
Jean G.October 2, 2025Video visit
About Melissa Ruiz
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Culturally Sensitive
Motivational Interviewing
Person-Centered
Identity
Gender
FemaleLanguages spoken
English, Spanish
Getting to know Melissa Ruiz
*Housing Works Community Health Care will contact you ahead of your appointment to complete pre-appointment registration forms. If we're unable to contact you, your appointment may be rescheduled or cancelled.*
Melissa Ruiz is an ANCC board-certified Psychiatric Mental Health Nurse Practitioner with over 20 years of healthcare experience. She specializes in treating depression, anxiety, ADHD, PTSD, substance use disorders, and LGBTQ+ mental health. A graduate of Pace University, Melissa takes a holistic and patient-centered approach to care, partnering with clients to create personalized treatment plans. She is bilingual in English and Spanish and is dedicated to providing a safe, nonjudgmental space for individuals to navigate life’s challenges and enhance their overall well-being.
What should a new client know about working with you?
During our initial session, I take the time to get to know you by discussing your concerns, medical history, and goals for treatment.
What is your typical process for working with clients?
I believe in a collaborative approach, so we will work together to identify areas for improvement and create a customized care plan that may include therapy, medication management, or lifestyle changes. Follow-up sessions are designed to track your progress, address any challenges, and make adjustments to ensure you’re on the path to success. My priority is to make you feel supported and empowered throughout your journey.
Is this doctor in your insurance network?
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Office location
Melissa Ruiz, PMHNP-BC also offers online video visits for patients
Education and background
Practice names
Education and training
- Pace University, Master's in Psychiatric Mental Health Nursing
NPI number
1942915442
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.67
Wait time
3.73
Bedside manner
3.82
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
12 reviews
Most relevant
Melissa is amazing. Professional, polite, kind, encouraging. Very helpful.
November 21, 2024Initials hiddenVideo visit
Dr would not prescribe medication I need and was not a good fit
January 28, 2025Paulette G.Verified patient
Terrible
October 23, 2025Sean S.Verified patientVideo visit
Melissa was very professional and helpful. She listens well and showed she cared about what I was going through. I'm looking forward to continuing to work with her in the future! Thank you Melissa
October 2, 2025Jean G.Verified patientVideo visit
my appointment was booked incorrectly and they lost my information. i have put in my insurance approximately 3 times and it has been over a week and it has yet to be "added to my chart" I work in healthcare, that takes 5 minutes and no one will do it so I cannot get my medication.
Less than 1 year agoInitials hiddenVideo visit
Unprofessional. I booked a video appointment and they had my appointment as in person. They never sent me any video instructions or information And when I called the office they had me as a no show. Won’t book again and wouldn’t recommend
September 9, 2025Diana M.Verified patientVideo visit
November 18, 2025Enrique A.Verified patientVideo visit
Less than 6 months agoInitials hidden
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
March 13, 2025Renee H.Verified patientVideo visit
How soon can I make an appointment with Melissa Ruiz?
Generally, Melissa Ruiz has appointments available on Zocdoc within 1 week. You can see Melissa Ruiz's earliest availability on Zocdoc and make an appointment online.
Is Melissa Ruiz accepting new patients?
Melissa Ruiz generally accepts new patients on Zocdoc. You can see Melissa Ruiz's earliest availability on Zocdoc and schedule an appointment online.
Does Melissa Ruiz accept my insurance?
Choose your insurance plan to verify if Melissa Ruiz is in-network.
Can I make an appointment with Melissa Ruiz online?
Yes, you can make an appointment online with Melissa Ruiz using Zocdoc. It’s simple, secure, and free.
What practice does Melissa Ruiz work with?
Melissa Ruiz works with Housing Works Community Healthcare.
Where is Melissa Ruiz's office located?
Melissa Ruiz has 2 office locations, including in New York and Smyrna, view full addresses on Melissa Ruiz's profile.
What are common reasons for patients to see Melissa Ruiz?
Melissa Ruiz frequently sees patients for Anxiety, Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Melissa Ruiz on their profile.
What languages does Melissa Ruiz speak?
Melissa Ruiz speaks English and Spanish.
How do patients rate Melissa Ruiz in reviews?
12 patients have reviewed Melissa Ruiz. The overall rating for this doctor is 3.67/5. They have a 3.82/5 rating for bedside manner and a 3.73/5 rating for wait time. You can read individual reviews and ratings on their profile.