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Best practices for Mental Health provider profiles

Updated over a year ago

Patients looking for mental health care often need more information about a provider's experience and background to help them find the right match. Zocdoc offers mental health providers the option to add additional details to their profile to get discovered by patients with needs and preferences that match their areas of expertise. You can also share answers to common questions to save time and set expectations upfront.


What additional information can mental health providers add to profile?

Mental health providers can update their profile to include:

  • Areas of expertise (e.g., treatment approach, focus areas, modality, age ranges)

  • Identity (e.g., gender, sexuality, ethnicity, faith)

  • Answers to common FAQs to help patients get to know you and your therapy process (e.g., how you handle payments, diagnostic process)

  • Pricing and payment options (e.g. self-pay session fees, reimbursement assistance offered)

How do I update my profile?

  1. Log into your Zocdoc account
    Go to www.zocdoc.com, click 'Log in' on the top right, then click 'Log in' under 'Doctors'.

  2. Go to edit your provider profile
    Select the Providers tab on top of your dashboard.


    Then, click on the provider whose profile you want to edit. If you are a single-provider practice, go to the next step.

  3. Find the sections within your profile that you want to update

    Mental health providers have the option to make updates to the following additional sections:

    • Identity

    • About

    • Insurance and out-of-pocket prices

    • Clientele seen

    To make changes to the Identity, About, Insurance and out-of-pocket prices sections, select the “Listing Details” tab on the left of your provider’s profile. Then scroll to the respective section that you want to update and select the “Edit” button to make changes.

    To make changes to the Clientele Seen sections, select the “Listing Details” tab on the left of your provider’s profile. Select the “Edit” button next to the respective section that you want to update to make changes.


  4. Save changes.

    To save your changes, scroll to the bottom of the page and click the Save button.


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