The Patient Choice program highlights providers on Zocdoc who consistently deliver exceptional patient experiences. When you see the Patient Choice badge on a provider’s profile or in your search results, it means that other patients had a great experience with that provider.
What does the Patient Choice badge mean?
Providers with the Patient Choice badge consistently earn high ratings, are known for honoring appointments as scheduled, and provide an overall great patient experience.
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What does it take for providers to earn the badge?
Zocdoc evaluates providers on a regular basis to determine who qualifies. Earning the badge means a provider:
Receives high ratings from patients who booked through Zocdoc
Has a track record of honoring appointments as scheduled
Uses tools that help ensure they’re showing accurate and up to date appointment times
If a provider qualifies for the program, you’ll see the Patient Choice badge in search results and on provider profiles. If a provider doesn’t have the badge, it doesn’t necessarily mean they aren’t great—it just means they haven’t met the specific Patient Choice criteria.