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What is the Patient Choice program?

Learn more about the benefits of the Patient Choice badge

Updated over 9 months ago

The Patient Choice program celebrates providers who consistently deliver an exceptional patient experience. Providers who meet the program criteria earn a Patient Choice badge, which appears in search results and on provider profiles. Providers who earn the Patient Choice badge average 8% more bookings.

What are the benefits of the Patient Choice program?

The Patient Choice badge helps patients identify providers who are highly rated, reliable, and recommended by other patients. The badge tells patients: "Others had a great experience with this provider—you likely will, too."

The Patient Choice badge can help you:

  • Stand out in search results

  • Attract more patients

  • Get more bookings

Frequently asked questions

How do I know if I qualified for the Patient Choice badge?

The Patient Choice dashboard shows current badge status for all providers at your practice. Qualifying providers will also see the Patient Choice badge on their provider profiles and in search.

What happened to the Loyal Patients award?

When Zocdoc launched the Patient Choice badge, the Loyal Patients award was retired. The Patient Choice badge is designed to better reflect what patients value—ratings, reliability, and an overall exceptional patient experience.

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