Follow our best practices for appointment management.

Zocdoc automatically asks patients for feedback after their appointment. Encourage patients to leave a review, and have your office staff remind them at checkout.

Maintain accurate insurances and visit reasons and check your out-of-network and self-pay preferences, so the right patients find you in search results.

Review your age settings to help ensure you receive bookings from patients in your preferred age range.

Use lead time to give your office staff enough time to prepare for the appointment.

Follow our best practices for appointment management to make sure you have the information you need, and patients know what to expect.

Add all accepted insurances and visit reasons to appear in as many relevant searches as possible.

Set your working hours to as wide a range as possible to maximize the availability you show to patients.

While reviews requested from existing patients don’t count toward the Patient Choice criteria, they can boost your profile’s visibility in searches on Zocdoc.com and the Zocdoc app and help you get more bookings—helping you meet the booking criteria. Providers with 10+ reviews see 3x more monthly bookings than those with none.

Make it easy for patients to book anytime, anywhere. Bookings made through Zocdoc.com, the Zocdoc app, your Booking Link, Book from Google, and select partner sites — as well as any patient reviews for these bookings— all count toward the Patient Choice criteria.

Try Sponsored Results, a paid advertising product on Zocdoc.com and the Zocdoc app that helps grow booking volume by maximizing your visibility to patients in search. Practices see an average 43% increase in bookings within two weeks of joining Sponsored Results.