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What are Zocdoc.com and the Zocdoc app?

Learn how to reach patients and get bookings through Zocdoc

What are Zocdoc.com and the Zocdoc app?

Each month, millions of patients visit Zocdoc.com or the Zocdoc mobile app to find healthcare providers who are right for them.

As a provider, you can receive bookings from new patients who are already looking for you. You can also get discovered by patients who are a good fit for your practice and are looking for a new provider.

How do Zocdoc.com and the Zocdoc app work?

Patients can search for providers by name, or they can search for new providers by specifying their insurance plan, visit reason, and location.

Zocdoc displays relevant providers who match their criteria. Patients can view providers profiles, reviews, photos, and availability.

Then patients book an available time that works for them.

Providers receive the booking, along with all the pre-appointment information they need. You can request insurance cards, IDs, and your office forms from patients before their appointment through Intake.

What is the AI Care Assistant?

AI Care Assistant (in beta) is a new way for patients to search for a provider on Zocdoc.com and the Zocdoc app. It lets patients express their care needs in their own words and maps what they search for to your provider settings, including accepted visit reasons, insurance, and availability. By making it easier for patients to describe what they need, AI Care Assistant helps surface more relevant results so they can find the right provider for their needs.

Zocdoc’s AI Care Assistant is a beta feature and it will continue to improve over time. It’s available to most users today, though some users may still see our classic search experience instead.

Pricing

Zocdoc doesn’t charge any upfront costs or subscription fees. You pay a one-time booking fee only when Zocdoc helps a patient discover one of your providers. This fee varies by specialty and location for each provider at your practice. Learn more about Zocdoc pricing.

New to Zocdoc? Join today to start growing your practice.

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